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Worksheets

Knowledge Test

Total questions: 20

Worksheet time: 7mins

Name
Class
Date
1.

What is Retail £5 Accessory Promo?

a)

Offering £5 off to apple case

b)

Offering £5 with Sim only

c)

Offering £5 off any accessories when bought with any Contract product

d)

None of the above

2.

What is Retail £5 Accessory Promo code on RJ?

a)

£5 Accessories Discount

b)

£5 Discount

c)

DTS Discount

d)

Manual Percentage Discount

3.

What is Huawei P30 Pro GWP?

a)

FREE Huawei Band

b)

Free Huawei Watch Green

c)

Huawei Bud 3

d)

Huawei Free Wirless charger

4.

What is Huawei Free Buds 3 GWP?

a)

Huawei Watch Plus Huawei Bud 3

b)

Huawei Watch Plus Huawei Wirless Charger

c)

Buy Huawei Free Bud3 ang Get Huawei Wirless Charger Free

d)

Free Huawei Watch Plus & Free Huawei Bud 3&Free Wireless Charger

5.

Is Retail £5 Promo and Deliver to Store Promo Same?

a)

True

b)

False

6.

Zagg 25% OFF with Three Rescue offer finishing on 29th Feb 2020

a)

True

b)

Flase

7.

What is Power Bundle?

a)

Apple 1m Cable

b)

Apple 2m Cable

c)

Apple 2m Cable + Mophie charge Pad

d)

Apple 1m cable + Mophie Charge Pad

8.

cost of Power Bundle?

a)

+£4

b)

+£6

c)

+£7

d)

+£3

9.

What is Wireless Bundle?

a)

Wireless Airpod+Apple 2m Cable

b)

Apple Airpod Pro+ Apple OEM Case

c)

Wireless Airpods+ Mophie Charge Pad

d)

Airpod Pro+Beat Solo

10.

How much extra customer have to pay if they wants Airpod Pro?

a)

+10

b)

+£8

c)

+£7

d)

+£9

11.

£18 Unlimited Sim 6MHP Deal ending 02Feb 202

a)

True

b)

False

12.

you can upgarde Sim 12GB Data on 12M plan for £12?

a)

True

b)

False

13.

If customer wants BeatX how much extra they have to pay?

a)

+£9

b)

+£5

c)

+£3

d)

+£7

14.

Free £10 AIO sim when sold with a Nokia Device?

a)

True

b)

False

15.

Who is our provider for Device Fianncing?

a)

Barclays

b)

TSb

c)

Capita

d)

Creation

16.

Device Financing avilabale for

a)

24month

b)

12 month

c)

36month

d)

24 or 36 month customer can chose

17.

Customer decided to pay off after 18 months, He visited the store and told he has to pay 5% early repayment charges.

a)

True

b)

False

18.

Device Financing is Launching on 18th Feb 2020?

a)

True

b)

False

19.

Is Three offering Refurbished Handsets to some of our upgarding Customer?

a)

True

b)

False

20.

Refurbished Handset will only be avialable via Retail Store.

a)

True

b)

False