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Quality quiz

Total questions: 20

Worksheet time: 3mins

Name
Class
Date
1.

Quality is a structured approach to

a)

Reducing process variability

b)

Increasing customer satisfaction

c)

Lowering Defects

d)

Improving Processes

e)

All of the above

2.

Which document provides a framework and objective for an improvement project.

a)

Goal Statement

b)

Business Case

c)

Problem Statement

d)

Project Charter

e)

Project Scope

3.

Which graph helps to identify and prioritize problems to be solved

a)

Control Chart

b)

Histogram Chart

c)

Fish Bone Chart

d)

Pareto Chart

4.

What kaizen is focusing on?

a)

Controling the process

b)

Continuous Improvement

c)

Need identification

d)

Critical to quality measurement

5.

The objective of Lean is.?

a)

Defect removal

b)

Removing waste

c)

Overtime reduction

d)

Rework reduction

6.

What TQM stands for.?

a)

Total Quantity Management

b)

Total Quality Management

c)

Total Queue Management

d)

Total Query Management

7.

To minimize waste through the application of Lean Principles we do which of the following?

a)

Organize tools and raw materials

b)

Keep the work area clean and organized

c)

Maintain a proper volume of inventory at hand

d)

All of the Above

8.

In Process Map what is NVA stands for _____.

a)

Non-value add

b)

No violation allowed

c)

Non-value actions

d)

Next vehicle action

9.

SIPOC stands for Suppliers, Inputs, _____, Output and Customers.

a)

Production

b)

Process

c)

Products

d)

Presentation

10.

What PDCA stands for.?

a)

Plan, Do, Control, Act

b)

Process, Do, Check, Act

c)

Plan, Do, Check, Act

d)

Progress, Do, Control, Act

11.

What is JIT stands for.?

a)

Just In Total

b)

Just Input Time

c)

Just Inward Technology

d)

Just In Time

12.

Which tool helps us identify possible defect causes

for problem?

a)

Fishbone Diagram

b)

SIPOC

c)

X-Y Matrix

d)

Pareto Chart

13.

What is the Full form of FMEA?

a)

Failure Mode Energy Analysis

b)

Failure Mode Effect Analysis

c)

Failure Moving Effect Analytics

d)

Finding More Effect Analysis

14.

What is the 5th Why in 5S.?

a)

Sort

b)

Sustain

c)

Shine

d)

Standardize

15.

For 8 Types of waste, In TIMWOODI, T stands for.?

a)

Technology Waste

b)

Transition Waste

c)

Transportation Waste

d)

Terminology Waste

16.

What does QC stand for?

a)

Quality Competence

b)

Quality Comprehension

c)

Quality Control

d)

Quality Criteria

17.

What is a poka yoke ?

a)

Any device that helps preventing making a mistake

b)

A specific type of visual aid

c)

A method for solving problems in the shop floor

d)

Means of developing something new

18.

What is Pareto law ?

a)

80% of a problem is caused by 20% of the causes

b)

The first cause found for a problem is responsible of 80% of the problem

c)

You need to solve 80% of causes to decrease a problem by 20%

d)

Only 20% is the problem

19.

5S : What is the correct order ?

a)

Shine, Set in order, Sort, Sustain, Standardize

b)

Set in order,Shine, Sort,Standardize, Sustain

c)

Shine, Sort, Set in order, Sustain, Standardize

d)

Sort, Set in order, Shine, Standardize, Sustain

20.

What do the following letters stand for ?R C A

a)

Random Complete Access

b)

Radio Conflagration access

c)

Root Cause Analysis

d)

Radio Corporation of America