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Business Communication QUiz_MHE

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Company Logo is one of ....... communication

a)

Formal

b)

Informal

c)

Verbal

d)

Non Verbal

2.

Here the example of VERBAL Communication, except,.....

a)

face to face conversation

b)

phone call

c)

proposal

d)

picture and symbol

3.

communication within the employee on a company can be conclude as..... communication

a)

Verbal

b)

Non Verbal

c)

Internal

d)

External

4.

exchanging ideas and messages with customers, supplier, government and public can be conclude as..... communication

a)

Verbal

b)

Non Verbal

c)

Internal

d)

External

5.

There are oral and written communication., example of oral communication, except...

a)

conversation

b)

interview

c)

conference

d)

announcement

6.

Information flow in organization devided into 3 upward, downward and horisontal. Job Plan, policies, procedure are ...... communication

a)

upward

b)

downward

c)

horizontal

d)

All Answer is True

7.

Information flow in organization devided into 3 upward, downward and horisontal. Suggestion, feedback and customer information are ...... communication

a)

upward

b)

downward

c)

horizontal

d)

All Answer is True

8.

what is grapevine?

a)

no relation with communication

b)

informal channel of communication that carries organizationally relevant gossip

c)

formal channel that usually used by the member of company

d)

kind of Fruits

9.

Culture is part of society. What is culture...

a)

our understanding of acceptable actions and beliefs.

b)

The characteristics of a particular group of people

c)

All answer is True

d)

All Answer is False

10.

which one is TRUE about HIGH CONTEXT (choose 2 options)

a)

Feelings and thoughts are not explicitly expressed (non verbal communication)

b)

Meaning is found in the general understanding of the other person and their surroundings

c)

Feelings and thoughts are expressed n words, and information is more readily available (verbal communication)

d)

Normally these cultures compartmentalize their business and personal relationships

11.

Kinetic Behavior refers to communication through body movements like posture, gestures, facial expressions, and eye contact

a)

Verbal Communication

b)

Non Verbal Communication

c)

All Answer is TRUE

d)

All Answer is FALSE

12.

preferring to stand close, touch, and experience a close sensory involvement is kind of

a)

High Context

b)

Low Context

13.

prefer much less sensory involvement, standing farther apart and touching less is kind of

a)

High Context

b)

Low Context

14.

High-context cultures tend to be relational, collectivist, intuitive, and contemplative

a)

TRUE

b)

FALSE

15.

High-context cultures tend

to be logical, linear, and action-oriented.

a)

TRUE

b)

FALSE

16.

Cultures tend to prefer group values, duties, and decisions is

a)

Individualism

b)

Collectivism

c)

Contemplative

d)

Intuitive

17.

Low-context cultures tend to prefer individual initiative, self-assertion, and personal achievement.

a)

TRUE

b)

FALSE

18.

Some cultures may prefer greater formality in dress, speech, and social interaction. which country refers to this character?

a)

America

b)

Scandinavian

c)

German

d)

Korea

19.

What is Polycronic Time?

a)

Correlates with productivity, efficiency, and money.

b)

Time is seen as unlimited and never-ending in some cultures

20.

What is MonocronicTime?

a)

Correlates with productivity, efficiency, and money.

b)

Time is seen as unlimited and never-ending in some cultures