WorksheetsCashiering and Coffee Workshop
Total questions: 20
Worksheet time: 10mins
How to key in Dept 8?
Dept Shift + Dept 2
Dept 8
Dept Shift
Dept Shift + Dept 3
What is the Dept Shift?
It adds 5 to the department count
It adds 6 to the department count
Dept 5
It shifts departments
What should I press when setting a new department of $2.80?
white buttons 2 8 0
black buttons 2 . 8 0
black buttons 2. 8 0 0
black buttons 2 8 0
What should you do if a customer wants 2 popsicles and gave you $4?
Take $1.80 first, key in, then take the remaining $1.80 from him/her.
Take the $4, press the department, then give 40 cents back
Take the $4, press the department, then give 40 cents back, and press the department one more time
What should you see on the display when the cashier batteries are dying?
"Low battery"
"L"
"Low"
"Error"
Nothing will appear
What is the first receipt called?
No name
Starting receipt
Opening Receipt
Beginning receipt
Which switch will let the grinder automatically dispense all the coffee powder?
I
O
II
What will you see if the receipt paper is running out?
The words will be blurry
Nothing will apear
Pink-red strip on the left of the receipt
Red strip on the right of the receipt
Which key is the correct key for the cashier?
OP
PGM
After hitting the metal button using the portafilter, if you want to add more coffee powder, what do you do?
hit the metal button again
press the grind button
press number 2
What if the receipt calculated amount is more than the profit we actually earned?
Money goes to red pouch
Tear off the excess receipt that make up the loss
Ask the cashier to pay
Ask Ms Yeo to pay
Why is there a need to take out $20 from the profit?
To make ourselves feel poorer
So that next duty be off to a good start
Because I feel like it
So that the next duty will have money to start with.
Where should you turn the key if I am changing departments?
OFF
PGM
CAL
REG
What should you do if the cashier drawer is not coming out?
Use the drawer key
Force it out
Replace new batteries
Pull the lever at the bottom of the cashier
Must the lever of the grinder be locked or unlocked when you take the funnel out?
Locked
Unlocked
Bonus: How to press Dept 11?
Dept Shift + Dept 5 + Dept 1
Dept 5 x2 + Dept 1
Dept Shift x2 + Dept 1
There isn't a Dept 11
Which is for cleaning the grinder?
The tablets
The powder
Which portafilter do you use to make the espresso?
One spout portafilter
Two spout portafilter
Which of the sentences is correct?
Latte is $1.50
Clean the steamer after every use
Clean the steamer after every use When cleaning the coffee machine, do 5 sec 5 times
What happens if you did not steam the milk enough?
There is not enough foam
There is an increase in volume
