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Test 1- Business Marketing

Total questions: 25

Worksheet time: 21mins

Name
Class
Date
1.

Business marketing is fundamentally different from consumer goods and services marketing because

a)

Distribution channels for business products are significantly longer

b)

Customer relationships for business products tend to be short-term and transactions based

c)

Organizational buyers do not consumer the products or services themselves

d)

Customer service plays a smaller role on the distribution of business products

2.

The purchase of goods or services for use by an organization in producing other goods and services, to support the daily operations of the organization, or for resale is called:

a)

Wholesale marketing

b)

Business-to-business marketing

c)

Corporate marketing

d)

Distribution marketing

3.

Which of the following is NOT a characteristics of business markets?

a)

The nature of demand

b)

The buying processes

c)

The high level of promotion

d)

The relationships

4.

When one company re-labels a product, and incorporates it within a different product, in order to sell it under its own brand name and offering its own warranty, support and licensing, what is this referred to as?

a)

Government

b)

Original equipment manufacturers (OEMs)

c)

Retailers

d)

Distributors

5.

organizations that purchase goods and services that are then consumed as part of their production and manufacturing processes are referred to as ....

a)

Institutions

b)

Users

c)

Original Equipment Manufactures (OEMs)

d)

Distributions

6.

A unique purchase situation in business market that requires considerable effort on the decision maker's part is called:

a)

A straight rebuy

b)

A modified rebuy

c)

A new task buy

d)

A selective rebuy

7.

Examples of business market items that would usually be purchased as a straight re-buy are

a)

High quality raw materials

b)

Heavy duty machinery

c)

Paper clips and pencils

d)

Computers

8.

Which of the following is NOT a membership of an organization's decision making unit?

a)

Initiators

b)

Users

c)

Contractors

d)

Gatekeepers

9.

The function performed by gatekeeper in the company decision making unit is to....

a)

Supply information to guide the evaluation of alternatives

b)

Select a supplier and implement the procedures for securing the good and services

c)

Choose which goods and services will actually be bought

d)

Control the information that all members of the decision making unit will review

10.

Market segmentation is the process of dividing a market into groups of customers who have similar requirements for a product or service offering

a)

True

b)

False

11.

There are FOUR criteria used to evaluate the potential market segments which are measurable, substantial, accessible and sequential

a)

True

b)

False

12.

If major competitors follow differentiated marketing strategy, a business marketer should follow undifferentiated marketing strategy

a)

True

b)

False

13.

Criteria used for evaluating market segments include size and growth, competitive analysis, company objectives and resources and profitability analysis

a)

True

b)

False

14.

If major competitors follow differentiated marketing strategy, a business marketer should follow undifferentiated marketing strategy

a)

True

b)

False

15.

Concentrated marketing means company focus all of their marketing efforts on single or relatively few, carefully-defined segments

a)

True

b)

False

16.

Differentiated marketing strategy involves more risks and can be done by a company whose resources are limited

a)

True

b)

False

17.

Market positioning can be done by narrowly defined customer group, that seeks products or services tailored specially to the individual needs and preferences

a)

True

b)

False

18.

Business marketing intelligence system is defined as a broad spectrum (range) of information that is required on continuous basis to make decisions

a)

True

b)

False

19.

In conducting business marketing research, defining respondent is more difficult as compare to consumer research

a)

True

b)

False

20.

In business marketing research, secondary data, exploratory research and expert opinion are more reliance.

a)

True

b)

False

21.

Market share analysis is an important performance indicator that determines if the business firm is the leader or the follower in that industry

a)

True

b)

False

22.

Choose the THREE scope of business marketing research

a)

Development of market potential

b)

market share analysis

c)

Sales Analysis

d)

Retailer Analysis

e)

Channel distribution analysis

23.

Choose THREE broad strategies that the firm may adopt for target market strategies

a)

Concentrated marketing

b)

Differentiated marketing

c)

Niche marketing

d)

Undifferentiated marketing

24.

Out of six purchase objectives for business market, choose THREE of them

a)

Delivery/ Availability

b)

Supplier relationship

c)

Retailer relationship

d)

Suppliers offer

e)

Product quality

25.

Modified re-buy situations occurs when the organization is not satisfied with the performance of the existing suppliers, or the need arises for cost reduction or quality improvement

a)

True

b)

False