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Barriers of Communication

Total questions: 7

Worksheet time: 4mins

Name
Class
Date
1.

What are Barriers?

a)

This is anything that can cause communication to be unsuccessful

b)

lack of clarity

c)

Anything that allows effective communication to take place

d)

Any type of disruption that interferes with the interpretation of the message, therefore, preventing effective communication

2.

Some Barriers Caused by Sender and Receiver are:

a)

vocabulary, situation, incomplete understanding of information

b)

poor traffic, poor telephone connection, people talking near you

c)

verbal, non-verbal, written

d)

vocabulary, situation, constantly ringing cellphones

3.

Distortion.......

a)

occurs at either encoding or decoding

b)

occurs using body language which is misinterpreted

c)

leads to partial understanding of its meaning

d)

all of the above

4.

What Causes Distortion by the Sender?

a)

lack of clarity, inability to speak clearly, illegible handwriting

b)

heavy traffic, poor telephone connection, people talking near you

c)

inappropriate use of jargon, information overload, wrong time or place

d)

use of faulty equipment, poor listening skills, lack of attention paid

5.

Some Distortion by Outside barriers are:

a)

lack of clarity, inability to speak clearly, illegible handwriting

b)

heavy traffic, poor telephone connection, people talking near you

c)

inappropriate use of jargon, information overload, wrong time or place

d)

use of faulty equipment, poor listening skills, lack of attention paid

6.

Some Distortion by Recipient are:

a)

lack of clarity, inability to speak clearly, illegible handwriting

b)

heavy traffic, poor telephone connection, people talking near you

c)

inappropriate use of jargon, information overload, wrong time or place

d)

use of faulty equipment, poor listening skills, lack of attention paid

7.

What is Noise?

a)

this is the sharing of information between two or more people to meet a common understanding

b)

any type of disruption that interferes with the interpretation of the message, therefore, preventing effective communication

c)

this refers to features of the location that interfere with the accurate transfer of information

d)

this is anything that can cause communication to be unsuccessful