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POBF 2.01B Quiz

Total questions: 9

Worksheet time: 9mins

Name
Class
Date
1.

You speak to your supervisor about a problem you are having with a co-worker. Together you have come up with a plan to send an email to the co-worker calmly explaining your concern and make sure your supervisor gets a copy of the email without letting the coworker know. What feature of email should you use?

a)

CC

b)

BCC

c)

Replay All

d)

Vacation Response

2.

There has been a fire at one of your suppliers. You have enough of their parts in inventory that it will not change your production schedule. However, depending on how long it takes them to get back to making the parts, it may require some temporary layoffs for your company. You wish to inform your employees of this negative message. Your message should:

a)

be joking and light-hearted so your employees will not be nervous.

b)

tell your employees that they have nothing to worry about.

c)

tell your employees there might be layoffs but they are not allowed to discuss it at work or they will be fired.

d)

use a firm but empathetic tone and write straight to the point to provide essential information in a direct manner.

3.

You are an administrative assistant and you need to arrange a meeting between a client and two members of the design department. How should you communicate with the people involved?

a)

by text message

b)

by email

c)

by letter

d)

in person

4.

Gertrude is the personnel manager of a company with 200 employees. She wants to inform the staff of a permanent change to the company's benefit policy. What would be the BEST way to communicate this information to employees?

a)

by memo

b)

in person

c)

by phone

d)

by letter

5.

Which of the following statements are true?

a)

It is okay to plagiarize if you don't get caught.

b)

It is okay to plagiarize if you are writing something for work instead of school.

c)

It is okay to plagiarize if the original writer is dead.

d)

It is never okay to plagiarize.

6.

What website is an excellent source for helpful information about writing?

a)

Wikipedia

b)

researchpapersforsale.com

c)

Owl.english.purdue.edu

d)

writegood.com

7.

The Internet has advantages and disadvantages when it comes to using it as a tool to access information. Which of the following is an advantage?

a)

Volume - You tend to get back an enormous number of search results, particularly if you are searching the Internet.

b)

Speed - You can search multiple databases in a matter of seconds.

c)

Cross-references - Lack of cross-references that take the researcher from a poor choice of keywords to terms that will result in a higher rate of success.

d)

Older sources - Since many online databases only index articles published after 1980, you will need to use print indexes to locate older articles.

8.

Pete's teacher has assigned him to write a report on the life of Tom Brady based solely on primary sources. Which of the following would be the BEST source for Pete to research?

a)

Wikipedia

b)

Tom Brady's autobiography

c)

An article in Fortune magazine

d)

A blog he found about Tom Brady leaving the Patriots

9.

Joe's supervisor at work asked him to write a report comparing what their company is spending on electricity this year to what it has spent each of the previous four years. Which of the following would be the BEST source for Joe to research?

a)

His company's records

b)

Wikipedia

c)

The Environment Protection Agency's website

d)

weather.com