You just received a joke that was e-mailed to you by a co-worker. You find the joke funny and consider forwarding it to another co-worker that you trust. Which human resources issue do you risk by forwarding the e-mail message?

Which of the following strategies is recommended when conducting keyword searches?

Evonka is listening to music from an online music provider (such as Pandora or Jango). She builds a list of music preferences, including favorite songs. The music service then suggests additional songs she might enjoy. The music provider is an example of a cloud-computing application that uses a technology for collaborative filtering, which helps define the list of songs available to listeners. Which term describes this technology?

You have just finished designing a Web site to support a charity organization's fund-raising efforts. You need to meet with the board members to get their feedback and address some questions before you implement the final design. The board members are dispersed throughout the country and want to avoid spending charity funds on traveling to this meeting. Which of the following solutions would best support the charity and provide you with an opportunity to discuss the design as a group?

Which of the following is used to help non-technical users collectively classify and find information on a site?

You received a text and a threatening voicemail from an angry customer who wants to immediately discuss the shortcomings of a recently released product. You are about to walk into a mandatory meeting with your top-level leadership team. Which of the following is your best course of action?

Raoul has received a file attachment from a known individual. H. has no reason to expect files from this individual. Which of the following is an effective security strategy for Raoul to take? Before opening the attachment, call or send a text or instant message to the individual to verify that he or she meant to send it.

You accidentally dropped your mobile phone, which was submerged in water and no longer works. Upon replacing the phone with an upgraded unit you must reconfigure many of the services. The instructions say that all you need to do is enter your e-mail address and the unit will configure the e-mail client for you. Even though you have tried this several times, it does not work. The mobile phone vendor says that because you are trying to sync your e-mail account with an enterprise mail server, you will need to configure the e-mail client manually. Which choice lists the information you will need to configure the e-mail client?

Which is the preferred approach to communicate important action items in an e-mail message to a co-worker?

You have 20 remote employees flying in to attend a corporate meeting. The morning of travel day, the administrator tells you that the hotel reservations have changed. What is the best way to send each traveling employee a quick message with the new hotel information?

As a project manager, you have to balance three elements that compose the project triangle. Suppose your customer requests that you add some new requirements to the project when you are halfway through. If you agree to this request, how would it affect other aspects of the project?

You are expecting a very important file from a co-worker in a remote office to be sent to you through e-mail. You finally call the co-worker and tell him that you have not received the file.

H. informs you that he sent the file yesterday, but will send it again immediately. After some time, you still have not received his e-mail message. You contact the Technical Support department and ask them for help. After some investigation, Technical Support finds the e-mail from your coworker with an attachment named salesnumbers.exe in the spam folder of your e- mail client. What is the most likely reason that the e-mail message was filtered out?

The App-A-Day company offers software applications for various topics. When a customer purchases a desired application from the App-A-Day online store, he is directed to a page where he can download the application directly. When the customer is redirected and begins downloading the application, which specific standard protocol is most likely transferring the application?

Digital signatures verify the integrity of the data, verify the identity of the sender, and:

You use a proprietary Windows-based program to generate architectural drawings and plans for your freelance drafting business. You have a personal Web site and would like to share samples of your work for potential new customers to review. To which file format should you convert your drawings so that they are view able regardless of the local operating system used by the individual viewing your site?

Andrea works as an Administrative Assistant for a small business that uses an SaaS service for accounting, sales orders and customer service information about the business's customers. This product is similar to Salesforce.com and its competitors. Andrea makes sure she saves accurate records about current projects and performs regular backups of the business data stored on the cloud-based service. Which of the following is the primary reason for this practice?

Consider the following address:

http://www.CIWcertified .com/Certifications/Web_Foundations/iba.php

Which of the following is the best classification for the address?

You are a software developer who wants to start developing mobile apps for smartphones. You have the option to develop apps for an open-source operating system. Which of the following could persuade you to focus your development efforts on the open-source operating system?

Melanie works in the sales department at XYZ Company. She decides that her company's marketing team has done a poor job representing the company's brand. Without direction or permission, she starts her own social networking account to help. This account's name is called XYZ Professional. To customize her page, she uses company logos and verbiage from the company Web site. She then begins communicating with customers and individuals interested in XYZ via this service. Which of the following would be the most appropriate response to Melanie's actions by the company?

What is a Project Triangle comprised of (made up of)?

How can database information be provided to users via the Web?

Although search engines have the ability to search for and index the contents of various file types, on which file type do search engines traditionally focus?

Why should you properly cite information that you obtain from an Internet search?

By default, e-mail clients typically save a copy of every message you send in:

What is the term for an e-mail server program that receives sent messages and delivers them to their proper destination?

Which of the following is a disadvantage of using Web-based e-mail?

Which of the following is used to enforce non-repudiation?

If your organization's server is running Microsoft Internet Information Services (IIS), which browser choices should your IT department consider implementing?

What is the primary goal of a plug-in?