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Intercultural communication review 1

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What is intercultural awareness?

a)

Being aware of your own culture

b)

Being aware

c)

Being aware of others

d)

Being aware of everyone's culture

2.

Diversity in the workplace can be based on

a)

ethnic heritage

b)

age or gender.

c)

religion

d)

all of the above

3.

As it pertains to communication, culture influences the

a)

meanings of words

b)

importance of nonverbal signals.

c)

use of time and space

d)

all of the above

4.

What defines us as individuals is

a)

ethnicity

b)

culture

c)

diversity

d)

none of the above

5.

The business advantages of today's diverse workforce include

a)

a wider range of views and ideas

b)

a better understanding of world markets

c)

a broader talent pool to recruit from

d)

all of the above

6.

Xenophobia is the fear of

a)

crises

b)

working in unfamiliar environments

c)

strangers and foreigners

d)

change

7.

Ethnocentrism can be overcome in part by

a)

avoiding assumptions

b)

ignoring the distinctions among cultures

c)

judging other groups according to your own standards

d)

believing your culture communicates better than others

8.

In high context cultures

a)

people rely more on nonverbal cues to convey meaning

b)

the rules of everyday life are highly explicit

c)

people rely less on the environment to convey meaning

d)

all of the above occur

9.

To convey meaning in low context cultures , people rely more on

a)

gestures and vocal inflection

b)

explicit verbal communication

c)

indirectness and metaphors

d)

situational cues

10.

Members of the ............... were born in 1946 -1964

a)

Radio Generation

b)

Baby Boomer Generation

c)

Lost Generation

d)

Millennial Generation

11.

Asking a colleague "how was your weekend?" is

a)

an effective greeting in any culture

b)

never acceptable in a business environment

c)

accepted in the U.S. but seen as intrusive in some cultures

d)

grounds for a lawsuit

12.

When adapting to other cultures "the Golden Rule " is

a)

a helpful principle to follow

b)

helpful, but only in Asian countries

c)

less effective than treating others in their way

d)

none of the above

13.

When writing letters to business people in other countries , you should

a)

use an informal, friendly tone

b)

be vague and general in your wording

c)

keep your sentences and paragraphs long

d)

make generous use of transitional words and phrases

14.

"Insurance premiums have increased, and cost-of-living raises have not kept up" is a

a)

simple sentence

b)

compound sentence

c)

complex sentence

d)

compound -complex sentence

15.

"Although our servers are stable, the telephone system is a serious concern" is a

a)

simple sentence

b)

compound sentence

c)

complex sentence.

d)

compound-complex sentence.

16.

A complex sentence consists of

a)

2 independent clauses joined by a coordinating conjunction.

b)

a single subject and a single verb + any modifying phrases

c)

two or more independent clauses

d)

one main thought and one or more subordinate thoughts

17.

According to the Cultural Iceberg which of these belongs above the surface?

a)

principles

b)

practices

c)

values

d)

all of the above

18.

According to the Iceberg model which belongs below the surface?

a)

architecture

b)

literature

c)

child raising methods

d)

all of the above

19.

In which country does the peace sign backwards appear as offensive?

a)

England

b)

Poland

c)

Mexico

d)

Norway

20.

According to the Iceberg Model what can be defined as deep?

a)

values and beliefs

b)

body language

c)

ways of perceiving things

d)

all of the above