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158.225 Requirements Determination

Total questions: 50

Worksheet time: 23mins

Name
Class
Date
1.

Which of the following is not a characteristic of a good system analyst?

a)

Impertinence

b)

Impartiality

c)

Inattention to details

d)

Reframing

2.

Requirements determination from existing written documents can be obtained from the following, EXCEPT

a)

Mission and strategy statements

b)

Business forms

c)

Reports from existing systems

d)

Training manuals

3.

An interview guide is a document for developing, planning, and conducting an observation

a)

True

b)

False

4.

Which of the following is the drawback of group interviews?

a)

Contradictions and inconsistencies between interviewees

b)

Follow-up discussions are time consuming

c)

New interview may reveal new questions that require additional interviews

d)

Difficult to schedule for an interview

5.

Which of the following is not true about direct observation?

a)

Watching users do their jobs

b)

Can cause people to change their normal operating behavior

c)

Used to obtain more second-hand and objective measures of employee interaction with IS

d)

Time consuming and limited time to observe

6.

True/False: The chances to explore and inquire more is higher for observation as compared to document analysis.

a)

True

b)

False

7.

Which of the following is not a contemporary methods for determining system requirements?

a)

JAD

b)

CASE Tools

c)

System Prototypes

d)

Document Analysis

8.

Prototyping is an __________ process of systems development which __________ are converted to a working system that is continually revised.

a)

iterative, requirements

b)

iterative, design

c)

non-repetitive, requirements

d)

non-repetitive, design

9.

True/False: Business Process Reengineering (BPR) is the search for and impementation of radical change in business processes to achieve breakthrough improvements in products and services.

a)

True

b)

False

10.

True/False: Disruptive technologies are technologies that enable the breaking of short-held business rules that inhibit organizations from making radical business changes

a)

True

b)

False

11.

True/False: Requirements Determination using agile methodologies allows the frequent involvement of users in the system development process.

a)

True

b)

False

12.

Something that an IS must do or a property that it must have

a)

Functional requirement

b)

System requirement

c)

Feature

d)

Non-functional requirement

13.

Which of the following is not a common type of the fact finding technique?

a)

Sampling

b)

Interviews

c)

Reverse engineering

d)

Questionnaire

14.

A question that restricts to either specific choices or short, direct responses

a)

Unstructured interview

b)

Closed ended question

c)

Open ended question

d)

Structured interview

15.

Technique characterized by having predetermined pattern or plan for selecting sample data

a)

Stratification

b)

Work sampling

c)

Observation

d)

Randomization

16.

Process of managing change to requirements

a)

Process management

b)

Requirements management

c)

Requirements definition

d)

Requirements discovery

17.

Tool used to identify, explore, and depicts problems and the causes and effects of those problems

a)

Context diagram

b)

Fish bone diagram

c)

DFD

d)

Logical diagram

18.

Which of the following does not fall under the criteria for systems requirements

a)

Accurate

b)

Reliable

c)

Verifiable

d)

Consistent

19.

Which of the following does not fall under functional requirements?

a)

Processes

b)

Stored data

c)

Performance

d)

Outputs

20.

Technique that delivers information systems functionality and requirements through versioning

a)

Brain storming

b)

Time boxing

c)

Prototyping

d)

BPR

21.
"I went to a company as a system analyst, sat down to see how the current system works. I did not talk to anyone." Which research method is described above?
a)
Interview
b)
Questionnaire
c)
Collecting Documents
d)
Observation
22.

"My work is to go through the paper work of the company in order to establish what data is inputted and outputted within the current system" What research method is described above?

a)

Collecting Documents

b)

Interviews

c)

Observation

d)

Questionnaire

23.

"All staff were given a handout containing questions that had to be answered and returned within a week" Which research method is described above

a)

Collecting Documents

b)

Interviews

c)

Observation

d)

Questionnaire

24.

Observations, interviews, questionnaires all take place during which stage?

a)

Design

b)

Evaluation

c)

Analysis

d)

Documentation

25.

The secretary of a company was observed for three days to find out how she works with the information management system. Select one disadvantage of this exercise.

a)

The system analyst can use non verbal communication like facial expressions in order to see how the secretary works with the system.

b)

The system analyst is able to pick any concepts that may be too hard to explain by the secretary who is not good at IT.

c)

It is difficult to prepare all the materials required to log the observations.

d)

The secretary might have modeled a different behavior due to the fact that she is being observed.

26.

This type of data measures values or counts and are expressed as numbers

a)

Quantitative data

b)

Qualitative data

27.

Non-numerical data. Collected through methods of observations or interviews.

a)

Quantitative data

b)

Qualitative data

28.

Which would be an example of an open-ended question?

a)

What do you like best about Product A?

b)

Do you like the colour of Product A?

29.

Which would be the best way to gather quantitative data?

a)

Interview

b)

Questionnaire

c)

Document analysis

d)

Observation

30.

Select two advantages of using questionnaires

a)

Gather a lot of responses in a short space of time

b)

Respondents can elaborate on answers easily

c)

Responses can be analysed easily

d)

Anonymous so respondents may not answer truthfully or may rush answers

e)

Results will clearly illustrate all processes that take place within the current system

31.

It is acceptable to interview respondents as a team rather than one to one?

a)

True

b)

False

32.

Select two advantages of interviews

a)

Easy to set a time and date for group interview

b)

All respondents will answer truthfully

c)

Body language can be read and logged

d)

Follow up questions can be asked for further detail

33.

Observations can involve: (select all that apply)

a)

Sitting with users, and asking questions for clarification of tasks as they are completed.

b)

Following the data process from inputting data with admin staff, processing methods and output information for customers.

c)

Walking round the office observing how information is shared.

d)

Asking a series of prepared questions and logging the responses.

34.

What are the main two advantages of observations?

a)

Identify ways in which the system can be improved

b)

Identify any inefficiencies that could be improved upon

c)

Users may work at a faster and more efficient rate than normal

d)

Easy to record and analyse findings

35.

This specification includes the purpose and objectives of the system as well as the processes

a)

Requirements specification

b)

Design specification

c)

System specification

36.

If a system is being developed where the customers are not sure of what they want, the requirements are often poorly defined. Which of the following would be an appropriate process model for this type of development?

a)

Prototype

b)

Waterfall

c)

RUP

d)

Incremental

37.

What makes requirements elicitation difficult?

a)

Bounding scope

b)

Understanding user need

c)

Requirements volatily

d)

All of the above

38.

Below are the generic activities for requirement engineering process EXCEPT...

a)

Requirements elicitation & analysis

b)

Requirements evolution

c)

Requirements validation

d)

Requirements management

39.

Requirements elicitation also known as requirements discovery.

a)

True

b)

False

40.

All listed are techniques to elicit requirements EXCEPT

a)

Interviewing

b)

Scenarios

c)

Questionnaire

d)

Ethnography

41.

During the requirements validation process, different types of check should be carried out on the requirements in the requirements documents. Which type of checks is not included?

a)

Security checks

b)

Validity checks

c)

Completeness checks

d)

Realism checks

42.

Ethnography is an observational technique that can be used to understand operational process and help derive support requirements for these process.

a)

True

b)

False

43.

Which one is a technique for requirement validation?

a)

Sampling

b)

Interview

c)

Prototyping

d)

Case study

44.

Requirements management is the process of managing changing requirements during the requirement engineering process and system development.

a)

True

b)

False

45.

Technique used to study and problems and determine their causes and effects

a)

Feasibility analysis

b)

Cause and effect analysis

c)

Problem analysis

d)

Fact finding

46.

Myles is studying a system to lessen the number of complaints about the Help Desk. He has formally studied the service counter at Wal-Mart, Target and Kohl’s department stores; as well as listened in to complaint phone calls to a hotel booking site. He is trying to see how other organizations work at lessening complaints and also how they handle complaints. This would be what type of analysis?

a)

Complaint processing

b)

Design analysis

c)

Problem analysis

d)

Outcome analysis

e)

Informal benchmarking

47.

Hamid has selected one middle manager from each department that will be affected by the updated system and one lower-level manager from each department, along with a few senior staff as well as the project sponsor for a JAD session. He is trying to: _________

a)

Balance the work load for departments so the regular day-to-day functions can still continue while the JAD team is off-site

b)

Create a new hybrid department that will beta test the final system

c)

Prevent domination by only a few individuals in the JAD session

d)

Have a broad mix of organizational levels in the JAD session

e)

Reduce the time necessary for the length of JAD session meetings

48.

Marta wants to collect facts and opinions from a wide range of geographically dispersed people quickly and with the least expense. She would probably want to use:

a)

Document analysis

b)

Interview

c)

JAD session

d)

Observation

e)

Questionnaires

49.

Maria, a systems analyst, is tweaking the high-level explanation of the business requirements into a more precise list of requirements. This is called ‘requirements detemination’.

a)

True

b)

False

50.

In interviews, Ross has learned that the new order entry system must be available in at least three formats (mobile, web browser, and local area network based); that it must function in either English or Spanish; and that the system must return order forms and data in less than 2 seconds. He recognizes these as nonfunctional requirements.

a)

True

b)

False