On iOS-based mobile devices, calendar, contacts, email are synchronized through which service?

Microsoft products are subject to a support lifecycle policy. How many years of extended support does Microsoft offer for operating systems?

You are purchasing a new Windows 10 system. You do not have a requirement of joining a Windows Active Directory Domain. Which version of Windows 10 should you purchase?

Which version of Windows introduced the concept of tiles as a navigation solution?

You have a 32-bit installation of Windows 10 on your tablet. You have downloaded Microsoft Office from your Office 365 subscription. A message says it cannot install on this system. What is the most likely reason why?

You are using a company laptop that is protected with several different security methods. After having the laptop serviced for a hardware problem you are prompted to enter a key immediately at bootup. Which security component is likely prompting for this information?

A remote office has ten workstations. Three do not need to be connected to the corporate domain and would be fine in a workgroup. Seven workstations do need to be connected to the domain. Since it is a remote office, using BranchCache is essential. What Windows 10 edition(s) will you deploy?

A remote office has five Windows 10 PCs that often access files from the server at the main office. The WAN (Wide Area Network) link between the sites is slow which impacts file access. You decide to optimize the environment by making files more readily available at the remote site. What solution do you implement?

You have a new Windows 10 laptop that you use for business. Because the files are sensitive, you wish to use encryption. You want to encrypt only files in certain folders and not the entire drive. What solution do you choose?

Which version of Windows includes a Charms Bar as a means of navigation?

You are going to upgrade a 32-bit Windows 7 Home Premium to Windows 7 Professional for business purposes. In addition to more features with the operating system, what will the new maximum memory limit be?

You are considering setting up a Windows multi-boot system with a few different Windows operating systems. You are deciding between Master Boot Record (MBR) type and GUID Partition table (GPT) type partitions. What are the limitations with the MBR type partition?

If you create a multiboot installation with two or more operating systems, which primary technical concern should be considered regarding the installation process?

What partition type can a logical partition be created in?

Which file system can support a volume with a size up to 1 exbibyte (EiB)?

How many extended partitions can be created on a MBR-type (Master Boot Record) partitioned hard drive?

You are about to start a network installation of a Windows 10 workstation. Which boot device will likely need to be the highest priority device?

What partition type is bootable and can be marked as active?

You are installing a new hard drive in a PC system. You need to partition the disk and would like to have five partitions on the disk. Which of the below should you use to set up the disk?

You are working on a Windows PC with multiple hard disks. The system is not booting off the correct disk. You’ve determined that the hardware boot order is correct. What next step could you take in Windows?

A Windows 10 system is configured to boot from an internal SATA (Serial Advanced Technology Attachment) hard disk. Which port should the disk be connected to on the motherboard?

A user’s Windows laptop is experiencing routine errors and blue screen crashes. The laptop has been serviced several times with repair installations. What is the recommended approach to fixing the problem?

You would like to make changes to a Windows system for an international user. With which settings app can you change the date and time format?

You need to format a new hard drive and have decided to experiment using the command line. How would you specify to dismount the volume for the format?

You are working at the command prompt on a Windows PC. You want to use the directory command to obtain a directory listing. How would you use the command to display file owner names?

You decide on using the robocopy command to copy files on a Windows PC from one hard disk to another. Which switch is used to copy subdirectories including those that are empty?

Typing cmd in the Windows instant search box and then pressing the CTRL+SHIFT+ENTER keys together performs what action?

You are navigating directories on a Windows PC. You are currently in the c:\user\files\finance directory and wish to navigate down one level into a budgets folder. Which command do you use?

You are attempting to add a local user account to a Windows PC by using the command line. Which of the following is the correct syntax to add a username with a password?

The Windows xcopy command can be used to copy files and directories from one location to another. Subdirectories that are empty can be included or excluded. What is the correct syntax for an xcopy command to include empty subdirectories?

You have made changes to a Windows group policy. You apply the changes to the system and now you need to see Resultant Set of Policy (RsoP) information. Which command line would you use?

Your PC is experiencing several errors related to system .dll files. How can you quickly try to remedy these errors with the command line?

You would like to know the path that network traffic uses when you browse to an internal resource at work. What diagnostic tool should you use?

You are working with a Windows image file and need to update drivers included in the image. Which utility do you use?

Which Windows 7 task manager tab allows a user to view CPU (Central Processing Unit) utilization and memory usage for each running task?

A Windows 10 workstation has a simple volume with plenty of free space. You would like to use some of that free space as a new volume. The combined steps to accomplish this is known as what?

You have a variety of internal and external storage disks connected to a Windows 10 Home edition computer. You would like to pool these disks together for redundancy. What feature can you use?

You need to routinely manage a Windows system. Rather than having to open several console windows, you would like to customize a single window to contain the most commonly used management tools. Which command will you use to create this console?

You are going to use the Windows 7 task manager networking tab to view network adapter utilization. Which measurement unit is the utilization displayed in?

You have installed a new hard disk into a Windows system. You want to perform a high-level format of the disk. How do you perform this process?

A computer you are troubleshooting may be experiencing memory problems. Which of the following tools will require a reboot to test the installed memory?

You need to create a remote desktop connection shortcut on a user’s Windows laptop. Which command will you use in the shortcut?

A user is reporting a PC is running slow. You would like to log utilization statistics over time and run a report of the results. Which utility do you use?

You have a variety of internal and external storage disks connected to a Windows 10 Enterprise edition computer. You would like to create a dynamic storage disk array using these drives. Which of the following drive types is supported?

A new Windows PC is having difficulty playing audio files. The user reports there is no sound. What utility can be used to diagnose sound related hardware problems?

Which of the following is used to optimize disk access time?

A user’s Windows computer is having problems running a software package. A support document suggests using the Registry editor. Which root key in the registry contains hardware information?

You've created a new partition by splitting the original partition on a disk. How do you assign a drive letter to the new partition?

You are working with a new disk within a Windows 10 system. You choose to allocate the volume as part of the my documents folder rather than assign it a drive letter. What disk management feature have you used?