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Office Administrative 2

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The office support staff that provide assistance in handling general administration and communicative activities in organization are:

a)

Accountant, budget analyst and brokers

b)

Engineer, advertising designer and architect

c)

Receiving clerk, payroll clerk and account clerk

d)

Administrative assistant, secretary and customer service clerk

2.

Companies expect all employees to be ___________ in efforts to increase productivity and meet company goals.

a)

reliable and cooperative

b)

hardworking and workaholic

c)

thankful and patience

d)

sincere and reliable

3.

“Having a workforce with people from a wide range of ethnic and cultural backgrounds”. This statement refers to:

a)

Continuous improvement

b)

Customer satisfaction

c)

Responsible teamwork

d)

Diversity

4.

The method used in business to safeguard assets is known as ____________.

a)

Planning control

b)

Budgeting control

c)

External control

d)

Internal control

5.

“Permission to pay later for goods and services” refers to ______________.

a)

Credit

b)

Bond

c)

Verification

d)

Proof

6.

Which of the following is TRUE about commission?

a)

Commission will be paid based on their sales percentage

b)

Commission rate is commonly 1.5 to 2 times the standard hourly rate.

c)

Workers worked beyond the standard number of hours in a work week will get commission payment.

d)

Sometimes, commission will be given to employees who are successful beyond some established standards.

7.

A document that contains a list of the topics to be discussed in a meeting refers to ________.

a)

agenda

b)

meeting folder

c)

minutes of meeting

d)

reminder of tasks

8.

“If you receive a job offer and decide to take it, you should accept in writing. If you have determined that you are not interested, write a brief letter stating your decision”. This statement refers to ____________.

a)

Follow up letter

b)

Letter of application

c)

Warning letter

d)

Resignation letter

9.

“General term that combines a deep belief in the value of work in one’s life and a willingness to meet the demands of work”. The statement explains _________________.

a)

Character

b)

Personality

c)

Work behavior

d)

Work ethic

10.

“It was enacted to assure safe and healthful working conditions for working men and women”. This statement relates to _______________.

a)

Civil Right Act

b)

The Fair Labour Standards

c)

The Occupational Safety and Health Act

d)

The Federal Society Security Act