Font size
WorksheetsTransport Terms and condition quiz
Total questions: 11
Worksheet time: 33mins
One of our obligations is to ensure that the Trip Provider allocates the Vehicle requested in the Booking to complete customers Journey although we are unable to guarantee the make and model.True or False?
False
True
In order to make a Booking the customer may need to register for a user account with Booking.com. True or False?
True
False
When a customer make a Transport Booking through Booking.com is obligated to:
Comply with laws and being respectful
Comply with the Trip Provider’s house rule
Be on time
All the above
The Customer is responsible for all tolls, congestion charges, taxes and gratuity charges that arise from any change to the Journey – all additional charges must be paid by the customer or the Passenger, as appropriate. True or False?
True
False
For On Demand Services, the payment will be taken, before the completion of the On Demand Services (which occurs before the customers being dropped off at the Drop Off Location). True or False?
True
False
For On Demand Services, if the customer needs an amendment, will need to cancel the Journey and re-book; the customer may be charged a cancellation fee depending on how far in advance the Booking is cancelled. True or False?
True
False
For Public Transport Services the customer is able to amend the Booking once it has been confirmed. True or False?
True
False
The company have the right to cancel the Booking or terminate these Terms or the Services upon limited or immediate notice in any circumstances. True or False?
True
False
What means the Limitation of Liability in the terms and conditions?
The Trip Provider shall be liable to the passenger whether in contract, tort (including negligence), breach of statutory duty or otherwise for any indirect losses of whatever nature.
Our company is not liable to the customer / passenger for any loss the customer / passenger may suffer as a result of any events outside of our control and we are not responsible for, and shall have no liability in respect of, any acts or omissions of the Driver or Trip Provider (as applicable) including, without limitation, any failure or delay to supply the Services or otherwise affecting the Journey which is caused by the Driver or Trip Provider (as applicable).
Our company is liable for any loss the customer / passenger may suffer as a result of the events outside of our control, and shall we have liability in respect of acts or omissions of the Driver or Trip Provider (as applicable) including, without limitation, any failure or delay to supply the Services or otherwise affecting the Journey which is caused by the Driver or Trip Provider (as applicable).
The aggregate limit of the Trip Provider’s liability to the customer and any Passengers, however arising under the Terms or in respect of a Booking or Journey, shall in no circumstances exceed the cost of the Booking. True or False?
True
False
The customer will not be entitled to any refund in relation to the Booking and neither we nor the Driver, or the Trip Provider shall have any liability whatsoever to the customer / Passenger in respect of the failed Journey or the Booking due to:
Delay in passport Control
Driver or Trip Provider being unable to contact the passenger for any reason
The Passengers failing to be at the Pick Up Location at the Pickup Time or before the end of the waiting times due to no reasonable reasons.
Cancelled / Diverted Flights
All the above
