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English for tourism and hospitality. Introduction

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Meeting the needs of guests with kindness and goodwill.

a)

hospitality

b)

host

c)

recreation

d)

franchise

2.

A place to sleep for one or more nights.

a)

chain

b)

brand

c)

lodging

d)

travel package

3.

Any activity that people do for rest, relaxation, and enjoyment.

a)

franchise

b)

hospitality

c)

recreation

d)

independent business

4.

Businesses that physically move travelers from one place to another.

a)

travel package

b)

travel industry

c)

lodging

d)

tourism

5.

Business that has more than one establishment under the same name and the same ownership.

a)

chain

b)

independent business

6.

The right to do business using the brand and products of another business.

a)

host

b)

franchise

c)

brand

d)

ethics

7.

Businesses in the ____ industry include travel agencies, cruise companies, and meeting and convention planners.

a)

lodging

b)

recreation

c)

tourism

d)

travel

8.

Which one is not a touristic attraction?

a)

Monument

b)

Theme parks

c)

Moment

d)

Art festivals

9.

Those businesses which prepare meals outside the home such as restaurants, cafeterias, and catering operations.

a)

food service industry

b)

lodging

c)

hospitality

d)

tourism

10.

Help clients (tourists) plan trips and purchase tickets for travel.

a)

tourist

b)

lodging manager

c)

hospitality

d)

travel agent

11.

A person who is traveling or visiting a place for pleasure, recreation, or relaxation.

a)

travel agent

b)

tourist

c)

tourism

d)

hospitality

12.

A professional cook, typically the chief cook in a restaurant or hotel.

a)

executive chef

b)

chef

c)

sous chef

d)

pastry chef

13.

The chef who is responsible for the operations of the entire kitchen.

a)

executive chef

b)

chef

c)

sous chef

d)

pastry chef

14.

(Under-chef) a chef who is the second in command in a kitchen; the person ranking next after the executive chef.

a)

executive chef

b)

chef

c)

sous chef

d)

pastry chef

15.

A maker of pastries and cakes.

a)

executive chef

b)

chef

c)

sous chef

d)

pastry chef

16.

A person employed to show tourists around places of interest.

a)

tourist

b)

tour guide

c)

interest guide

d)

interesting person

17.

Perform cleaning duties to maintain hotel rooms such as making beds, replenishing linens, and vacuuming.

a)

mades and housesweepers

b)

maids and housekeepers

c)

maids and houseleapers

d)

made in chinakeepers

18.

Take orders and serve food and beverages to patrons at tables in dining establishments.

a)

hosts and hostesses

b)

waiters and waitresses

c)

short order cooks

d)

bellhops

19.

What is the difference between a chef and a cook?

a)

two o's and a k

b)

a big funny hat

c)

their paycheck

d)

chef's have a culinary degree

20.

Which of the following is NOT a service in the hospitality industry?

a)

Hotels

b)

Flights

c)

Restaurants

d)

Garment