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Current Issue in Hospitality & Tourism: Marketing

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

_________ is a process of buying and selling activities, or commercial transaction through electronic platform such as Internet and mobile applications.

a)

Delivery apps

b)

New media

c)

e-commerce

d)

Old media

2.

C2B is one of the e-commerce categories. It occurs when_______

a)

transactions exist between business and consumer

b)

consumer sells or contributes monetary value to a business

c)

consumer bought and sold between two consumers

d)

business buy products or services from the other business

3.

The first 'P' deals with the “thing” the business is selling is:

a)

Product

b)

Price

c)

Promotion

d)

Place

4.

___________ includes a variety of activities such as advertising, selling, sales promotions, public relations, direct marketing, sponsorship, etc.

a)

Price

b)

Marketing

c)

Promotion

d)

Process

5.

People in marketing mix refer to__________

a)

employees

b)

customers

c)

employees and customers

d)

suppliers and retail chain

6.

____________ refer to the process of gathering, analyzing and dispensing information through macro, micro and SWOT analysis for tactical or strategies purposes.

a)

Environmental scanning

b)

Marketing mix

c)

Marketing concept

d)

Rebranding

7.

The following factors are purpose of environmental scanning EXCEPT ____________

a)

to control a combination factors that can influence consumers to purchase products and services offered by company

b)

to improve organization's performance in the industry and making strategic business decisions

c)

to identify the opportunities and threats in business ecosystem

d)

to help management to determine the future direction of the organization

8.

Rebranding can be defined as_____________________

a)

process of scanning the environmental of business organization

b)

technique to increase sales of profits

c)

technique to reduces uncertainty

d)

process of changing the corporate image of an organization

9.

Following are the benefits of rebranding EXCEPT:

a)

Differentiating business from competitors

b)

Keeping business current in market

c)

Help company to be more profitable

d)

Keeping business focus on the same goals

10.

The first thing you have to bear in mind before start rebranding your company is____________

a)

understanding your mission and values

b)

Manage the rebrand carefully

c)

develop a rebranding strategy that works with your existing branding

d)

consider the market and your competition