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Administration Theory in the Workplace - N5

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Which two of the following are skills of an Administrator?

a)

Organised

b)

Polite

c)

Patient

d)

Literacy

2.

Which two of the following are qualities of an Administrator?

a)

Strong communicator

b)

Effective time management

c)

Enthusiastic

d)

Polite

3.

Which two of the following would a job advert contain?

a)

Curriculum Vitae (CV)

b)

Job description

c)

Application form

d)

Person specification

4.

In a job advert, what section would outline the main tasks and duties that will be required of the role?

a)

Person specification

b)

Application form

c)

Job description

d)

Email address

5.

In a job advert, what section would detail what skills, qualities, qualifications and experience a preferred candidate would possess?

a)

Application form

b)

Job description

c)

Curriculum Vitae (CV)

d)

Person specification

6.

What software application would an Administrator use to write a letter?

a)

Spreadsheet

b)

Database

c)

Word-processing

d)

Presentation

7.

Which software application would an Administrator use to prepare costs and budgets for an event?

a)

Database

b)

Presentation

c)

Web browser

d)

Spreadsheet

8.

Which software application would an Administrator use to store customer, employee or supplier information?

a)

Spreadsheet

b)

Database

c)

Web browser

d)

Word-processing

9.

Which task would an Administrator use a web browser for?

a)

Recording sales and targets

b)

Creating appropriate folder structures for electronic files

c)

Adding, amending and deleting customer records

d)

Check travel schedules/timetables and book appropriate methods of travel (train, flight, bus)

10.

Which task would an Administrator use word-processing software for?

a)

Tracking travel and accommodation expenses

b)

Checking availability of delegates

c)

Itineraries, travel and accommodation booking forms