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WorksheetsTDT373 Tour Guide Chapter 7
Total questions: 10
Worksheet time: 5mins
A written guideline issued by an organization to its workers and management to help them conduct their actions with primary values and ethical standards. This statement refers to ________.
Code of conducts
Code of ethics
Ethics
Codes of practice
The term Ethics is derived from Ancient Greeks - Ethikos which mean custom and __________.
Motives
Justice
Behavior
Habit
A statement and description of required behaviours, responsibilities and actions expected of employee in a professional body. This statement refers to ____________.
Codes of conduct
Codes of practice
Codes of ethics
Codes of guiding
A written guidelines issued by a professional body to help its member to comply to its ethical standards by providing guidance and advice. This statement refers to ____________.
Codes of ethics
Codes of practice
Codes of guiding
Codes of conduct
Which of the following statement is not true regarding the importance of codes of ethics in the workplace from the customer side?
Offers a safeguard from unfair practices from supplier
Prevents unfair practices with those engaging the services of tour guiding
Prevents unconscionable conduct from supplier
Protects overcharging from for goods and services beyond what is printed on the brochured
WFTGA stands for?
World Federal of Tour Guiding Associations
World Federation of Tourist Guide Academy
World Federation of Tourist Guide Associations
World Federation of Tour Guiding Associations
The following statements are the WTFGA Codes of Guiding Practice, except :
To act fairly and reasonable in all dealings with all those who engage the services of guides and with colleagues working in all aspects of tourism
To protect the reputation of tourism in our country by making every endeavour to ensure that guided groups treat with respect the environment, wildlife, sights and monuments, and also local customs and sensitivities.
To ensure that as far as possible what is presented as fact is true, and that a clear distinction is made between this truth and stories, legends, traditions, or opinions
To extends professional respect and a spirit of cooperation to fellow guides, and strives to establish a good working relationship with all service providers on the tour
route.
A tourist guide is sensitive to the interest and values of the tour group and does not share his/ her personal views on controversial subjects such as religion. This statement refers to _________.
Code of ethics
Code of conduct
Code of practice
Code of guiding
Choose the correct example of ethics.
Integrity
Law abiding
Respectful
All of the above
The code of guiding practice is about the assurance of ______________ and value added service offered adherence to the WfTGA Code of Guiding Practice.
High level of integrity
High level of commitment
High level of professionalism
High level of moral philosophy
