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WorksheetsMarket leader upper unit 1
Total questions: 20
Worksheet time: 15mins
What are the main principles of communication? Choose 3.
Listening
Emotional connection
Meaning
Understanding
Choose three qualities of a good communicator.
Eloquent
Vague
Coherent
Articulate
This letter makes no sense.
I can’t make head nor tail of it.
It’s like talking to a brick wall.
I beat about the bush.
We have the same opinion about it.
We got it straight to the point.
We’re on the same wavelength.
We talk at cross-purposes.
Could you spell that, please?
Could you speak up, please?
Could you clarify that, please?
Let me check if I've got this right.
Could you clarify that?
Could you be a bit more specific?
Let me check its I've got it right.
Let's see if I've got this right.
Could you expand on that, please?
Choose three qualities for a bad communicator.
Hesitant
Vague
Rambling
Succinct
Productivity increase
Easier to get away with excuses
Available 24 hours a day
Good for pitching to someone powerful
Recipient doesn't hear tone of voice
make things up
cause offence
get away with something
get away with something
make things up
pitch to someone
to keep writing to someone
to aim an idea or product at someone
to punish someone
Choose three options.
when a person has just come back from holidays
when it's a new employee
when a person's just been promoted
when a person's just resigned
Choose two options.
when you're in a hurry
when there is not time to think
when you want to get rid of someone
when you want to finish the conversation
Why Amazon is a good communicator as a company?
Customers get confirmation on every stage.
They make suggestions for things you might like to buy.
They use a voicemail system.
to hear it on the grapevine
to beat about the bush
to keep someone in the loop
to put someone in the picture
to talk at cross-purposes
to get the wrong end of the stick
to talk at cross-purposes
to put someone in the picture
to beat about the bush
hesitant
reserved
succinct
The company is going bankrupt. The CEO told me himself.
I heard it straight from the horse's mouth.
I heard it straight to the point.
I heard it straight from his house.
