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WorksheetsABC2514 BUSINESS COMMUNICATION
Total questions: 20
Worksheet time: 10mins
Q2. Communication is always a ___ way process.
One
Two
Three
Four
Using telephone for business purposes is very different. Before calling, You must?
Buying data plan
Checking internet connection
Choosing the right time to call
Going for lunch
During telephone conversation, one must
Be responsibly
Talk like a boss
Put a smile on your face
Be courteous and establish a report
____________ is a description of the company.
Call Us
Contact Us
About Us
Email Us
I ..........................to meeting my contact personally.
Look forward
Look backward
Look upward
Look downward
Videoconferences are perfect for keeping in touch or ....................... to the people around the world.
Contact
Easy Going
Respond
Facetime
Which sentence is written correctly?
answer choices
We will meet with all Associates and their Managers on Monday to discuss the Year-End Report and Company Budget.
We will meet with all associates and their managers on Monday to discuss the Year-End Report and Company Budget.
We will meet with all associates and their managers on Monday to discuss the year-end report and company budget.
Why should you be careful when using a computer spellchecker?
They only check certain words in your text
You can't tell if they're correcting spelling or grammar
They do not check for meaning or context of words
They aren't always activated
If you need to let the employees in your business know that the server will be down this afternoon beginning at 3:00, you would most likely use:
An email
A memo
Business Letter
Personal Business letter
How much you know about capitalization?
answer choices
Capitalize the names of days of the week, months, but not seasons.
Capitalize the specific names of places.
Capitalize the names of regions.
Capitalize titles in front of names, not otherwise.
If you can't ........................Wifi signal, you can't go online.
answer choices
reset
receive
rename
recall
What information should be included in the final paragraph of a letter or email?
Your contact details
The subject of the letter or email
More information on the topic
A proposal or call for action
____________is an item to see which websites you looked at before
bookmark
history
drop down
favourite
I’m a bit........................ about talking in front of camera because I feel shy.
Nervous
Afraid
Angry
Curios
I’m .....................with traveling to save my money
so I choose to stay at home.
fed up
move on
go on
bring on
An example of active listening is:
Listening close and taking good notes
Skimming the outline carefully
Moving around while others speak
Focusing on main ideas being communicated and responding with full attention
Q8. Which of the following is not a rule for communicating verbally and in writing during GOOD BUSINESS COMMUNICATION?
ListenBe clear (Clarity)
Be clear (Clarity and Coherence)
Accuracy (Correct information)
Promptness
Is Muhamad Lukman a handsome guy?
Exactly
Of Course
Yes
obviously
Which of the following is not expected of employees' ora communication skills in the workplace?
answer choices
Communicate clearly
Use appropriate language
Be able to write well
Communicate within the laws and regulations of the organization
Your Lecturer name _____________
Dr. Mohd Hayrie
Dr. Sumeera
Dr. Kanaga
Dr. Kartiga
