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N5 BM - Understanding Business

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

Oxfam is a charity that operates in the Third Sector. Identify 2 other Sectors of Economy.

a)

Primary and Secondary

b)

Primary and Tertiary

c)

Private and Public

d)

Private and Third

2.

Give a description of the Private Sector.

a)

Owned by the government on behalf of the taxpayer.

b)

Owned by private individuals who aim to make a profit.

c)

Owned and regulated by the government and aim to raise funds and awareness

d)

Owned by a sole trader

3.

Enterprise is a Factor of Production. Identify the other Factors of Production.

a)

Land, Labour and Country

b)

Primary, Secondary and Tertiary

c)

Private, Public and Third

d)

Land, Labour and Capital

4.

Identify an example of an Entrepreneur.

a)
b)
c)
d)
5.

Outline ways a business can measure customer satisfaction.

a)

Customer surveys

b)

Provide high quality products

c)

Train staff well

d)

Online reviews

6.

Identify the aims of a charity.

a)

To make profit

b)

To satisfy customers

c)

To raise funds and awareness

d)

To survive

7.

This external factor looks at the trends and beliefs of the customer.

a)

Political

b)

Social

c)

Economic

d)

Competition

8.

Identify an internal stakeholder.

a)

Customer

b)

Banks and lenders

c)

Supplier

d)

Employee

9.

Identify an internal factor of an organisation.

a)

Political

b)

Environmental

c)

Technology

d)

Competition

10.

Which of the following images would come under the 'Environmental' heading in PESTEC?

a)
b)
c)
d)
11.

Give an influence of an employee.

a)

They can shop elsewhere

b)

They want job satisfaction and good working conditions

c)

They can take industrial action e.g. strike

d)

They can provide a poor service to the customer