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N5 BM - People

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which method of paying staff is being described?


Commonly used for sales staff where they receive a small percentage of the value of goods sold

a)

Commission

b)

Bonus

c)

Piece rate

d)

Time rate

2.

Which method of paying staff is being described?


Employees are paid a basic rate for each hour that they work

a)

Commission

b)

Bonus

c)

Piece rate

d)

Time rate

3.

Which method of paying staff is being described?


Employees are paid an amount for each item they produce

a)

Commission

b)

Bonus

c)

Piece rate

d)

Time rate

4.

Which method of paying staff is being described?


Payment given if the employee achieves a target

a)

Commission

b)

Bonus

c)

Piece rate

d)

Time rate

5.

Non-financial methods of motivating staff includes offering flexible working. Which is NOT an example of this?

a)

Part-time

b)

Job share

c)

Flexi-time

d)

Team working

6.

Which industrial action is being described?


Workers complete tasks at a reduced pace to deliberately reduce output

a)

Work to rule

b)

Go slow

c)

Overtime ban

d)

Strike

7.

Which industrial action is being described?


Employees refuse to work any additional hours above their contracted amount (e.g. 35 hours per week).

a)

Work to rule

b)

Go slow

c)

Overtime ban

d)

Strike

8.

Which industrial action is being described?


Employees refuse to enter the business and complete any work. They may also demonstrate outside premises to highlight their concerns

a)

Work to rule

b)

Go slow

c)

Overtime ban

d)

Strike

9.

Which type of industrial action involves employees occupying the business for a prolonged period of time but refusing to do any work. This will bring to the attention to the media of their cause

a)

Sit-in

b)

Strike

c)

Work to rule

d)

Go slow

10.

Which is NOT an advantage of training?

a)

Can improve employee productivity

b)

Can create a multi-skilled workforce

c)

Can help prepare staff for promotion outwith the company

d)

Increases staff morale, motivation and job satisfaction

11.

There are three main types of training. Which type is incorrect?

a)

On the job training

b)

Can create a multi-skilled life long training

c)

Off the job training

d)

Induction training

12.

Off-the job training involves the employee attending courses away from their workplace e.g. at college or university.

a)

True

b)

False

13.

Identify whether the benefit is on the job or off the job training.


Can help staff network and bring back new ideas

a)

On the job training

b)

Off the job training

14.

Identify whether the benefit is on the job or off the job training.


There will be less distractions from day-to-day work demands

a)

On the job training

b)

Off the job training

15.

Identify whether the benefit is on the job or off the job training.


The trainer will be an expert and a formal qualification can be gained by employee

a)

On the job training

b)

Off the job training

16.

Which part of the recruitment process is the statement referring to.


Each time a job needs to be filled the business has an opportunity to carefully analyse what the job actually involves.

a)

Person Specification

b)

Job Description

c)

Job Analysis

17.

Which of the following are included in a job description?

a)

Working conditions

b)

Interests/hobbies of applicant

c)

Responsibilities

d)

Duties

18.

The person specification describes the kind of person suitable for the job.

a)

True

b)

False

19.

Internal recruitment means that the job vacancy is advertised and filled from outside the company.

a)

True

b)

False

20.

The advantages of internal recruitment are...

a)

Inexpensive

b)

Large range of applicants

c)

Fresh ideas are brought to the company

d)

Improves staff morale