Jobs in which employees must frequently display emotions that oppose their genuine emotion require more emotional labour.

Surface acting may result in stress and job burnout.

The relationship between job satisfaction and job performance would likely be stronger if more organisations provided valued rewards for good performance.

Eustress refers to the short-term causes of stress, whereas distress refers to long-term causes.

Work practices such as flexible and restricted work hours increase work-related stress.

Vacations and holidays allow employees to withdraw from various organisational stressors and reenergize for future challenges.

Telecommuting is a way of helping employees withdraw from the stressor.