WorksheetsChange Payment Mode Test
Total questions: 10
Worksheet time: 3mins
Customer 1st payment within how long that we can help them do change payment mode?
2-3 week
4-5 week
within 3 months
Change payment mode - One package ID allow to change how many time?
1 time
2 times
any time
Change payment mode is base on which amount figure?
Package ID amount
Merchant copy
Change payment mode - Which payment mode can change by partial
Cash / Offsite Cash
EDC / EPP
How long Change payment mode process take to refund 1st payment to customer's credit card?
1-2 working days
2-3 weeks
7-14 working days
4-5 weeks
Due to compliance issue, how we should fill up change payment mode form for credit/debit card number?
Full credit card number eg:4902 9700 0000 2377
Front 4 and last 6 credit card number eg:4902 xxxx xx00 2377
Front 4 and last 4 credit card number eg:4902 xxxx xxxx 2377
Front 6 and last 4 credit card number eg:4902 97xx xxxx 2377
Change payment mode - 1st payment debit card, bank will deduct how many % from the total amount that we should return to customer?
1%
1.5%
2.0%
0.5%
If 1st payment more than 3 months & customer want to do change payment mode. So, outlet need to get approved from who to process this change payment mode?
BM
GM
Trainer
Can customer request cancel change payment mode and key in to sales?
Yes, but need to inform finance AR.
No, it is not allow.
CPM -1st payment mode is make by online transfer/cash/offsite cash/debit card/cheque & customer bank in. Need to take how long to process & issue cheque to customer?
3-5 working days
2-3 weeks
Within 2 week
4-5 week
