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Worksheets

Business English

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

To send or mail a product from a specific location

a)

Develop

b)

Assemble

c)

Ship from

2.

To design or build something new

a)

Develop

b)

Benefit

c)

Launch

3.

Magazine with photos and descriptions of products for sale

a)

Direct sales

b)

Catalogue

c)

E-commerce

4.

Cost to mail products

a)

Item number

b)

Offer

c)

Shipping

5.

The title of an email

a)

Subject

b)

Attachment

c)

Message

6.

Being serious and official

a)

Informal

b)

Formal

c)

Message

7.

The place where consumers can receive help

a)

Guarantee

b)

Satisfied

c)

Service departament

8.

The printed record of a sale

a)

Make

b)

Receipt

c)

Guarantee

9.

Online business

a)

Catalogur

b)

Direct sales

c)

E-commerce

10.

Guaranteed

a)

Promised

b)

Matched

c)

Retailed

11.

I would like to talk to...

a)

Nice speaking with you

b)

Is...available....

c)

May I speak to....

12.

Direct my phone call to....

a)

Can you connect me to extension...

b)

May I speak to...?

c)

I am calling from....