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Oral Communication In the Workplace Pt. 1

Total questions: 34

Worksheet time: 12mins

Name
Class
Date
1.

Please choose the type of language for each of the following statements. Of course, I will attend to that at once.

a)

Formal

b)

Informal

2.

How's it all going over there today?

a)

Formal

b)

Informal

3.

Good Afternoon, Sir

a)

Formal

b)

Informal

4.

Just wait a minute okay?

a)

Formal

b)

Informal

5.

When the opportunity arises, we will make arrangements.

a)

Formal

b)

Informal

6.

Thank you all for your attention, it is much appreciated.

a)

Formal

b)

Informal

7.

I don't get it, will you explain it again?

a)

Formal

b)

Informal

8.

Sure, will do

a)

Formal

b)

Informal

9.

Can you give me a minute please?

a)

Formal

b)

Informal

10.

This is a win-win result for the whole team.

a)

Formal

b)

Informal

11.

Going forward, we will increase our workload on this project.

a)

Formal

b)

Informal

12.

Can you give me the lowdown on the last meeting?

a)

Formal

b)

Informal

13.

Staff must refocus their priorities

a)

Formal

b)

Informal

14.

Thanks a million

a)

Formal

b)

Informal

15.

Can you give me a hand with this?

a)

Formal

b)

Informal

16.

Please do not hesitate to contact me immediately.

a)

Formal

b)

Informal

17.

Whenever you get the chance, send me a soft copy of the document

a)

Formal

b)

Informal

18.

I sincerely apologize for the delay

a)

Formal

b)

Informal

19.

Attached is the requisite document

a)

Formal

b)

Informal

20.

Sorry, no can't do

a)

Formal

b)

Informal

21.

Hi there all.

a)

Formal

b)

Informal

22.

This requires immediate attention!

a)

Formal

b)

Informal

23.

Please replicate the examples provided in the document.

a)

Formal

b)

Informal

24.

No problem, anytime!

a)

Formal

b)

Informal

25.

I am pleased to inform you of our upcoming event.

a)

Formal

b)

Informal

26.

There is no mention of a proposed delay in her recent email communication.

a)

Formal

b)

Informal

27.

Have you seen their recent work? We really have to step-up our game in this department.

a)

Formal

b)

Informal

28.

I need to jog my memory? I can't remember those statistics for the meeting.

a)

Formal

b)

Informal

29.

The top reason managers did not hire fresh graduates is because

a)

poor communication skills

b)

poor attitude

c)

poor english communication skills

30.

what are the correct process of key elements of a communication ?

a)

message > channel > receiver > feedback

b)

receiver > sender > message > feedback

c)

source > channel > receiver > feedback

31.

what does "channel in communication" mean?

a)

Social Context

b)

Interruption Noises

c)

Method used to deliver the message

d)

Response to sender's message

32.

Which are considered context for communication?

a)

Social Context

b)

Psychological Context

c)

Cultural Context

d)

Sociological Context

e)

Physical Context

33.

A communication is a simplified representation of key elements involved in a communication process

a)

False

b)

True

34.

In your opinion, why do you think professional communication skills is important?

4 lines