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Post Pd calling

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What kind of customers come under post pd calling?

a)

Cx who have consulted online for the very first time only

b)

Cx who have been prescribed with medicines by the doctor

c)

Cx who has been prescribed Lab and Radio test after online consultation

2.

Fresh leads for Post Pd needs to be downloaded from the query every

a)

2 hrs

b)

1 hrs

c)

24 hrs

d)

3 hrs

3.

If a Post Pd patient requests for a Lab test via app, the lead appears directly in FT

a)

False

b)

True

4.

The radiology reports are available for the patient via

a)

Hardcopy sent as courier to patient

b)

Softcopy uploaded on mfine app

c)

Hardcopy to be collected by the patient from the Radio Lab

5.

I should disclose the fulfillment amount to the customer?

a)

True

b)

False

6.

How much discount does mfine offer to the customer for post pd Lab tests?

a)

10%

b)

20%

c)

50%

d)

No discount

7.

Where can I get to know the selling price for Humain and mfine logistics post pd?

a)

It is available on FT

b)

There is a calculator provided for estimation

c)

None of the above

8.

Radiology services are available at selective pin codes

a)

True

b)

False

9.

We have only POD mode of payment for Radiology tests

a)

Yes, only POD is available

b)

No, few labs provide prepaid payment via razor pay

c)

Only Cash is accepted for Radio tests

10.

If a patient is prescribed with multiple lab tests that fall under specific HA packages, we can upgrade the customer

a)

True

b)

False