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Worksheets

Business English

Total questions: 13

Worksheet time: 2mins

Name
Class
Date
1.

is all the help and information that it provides to customers after they have bought a particular product.

a)

after-products service

b)

after-sales service

c)

after-offering sell

d)

after-sails service

2.

If someone makes a it , they telephone or visit someone they have never contacted, without making an appointment, in order to try and sell something.

a)

cold-call

b)

hot-call

c)

coal-call

d)

annoying people

3.

a future buyer

a)

deal

b)

hottie

c)

prospect

d)

dumbie

4.

is the activity of buying and selling goods in large quantities and therefore at cheaper prices, usually to shopkeepers who then sell them to the public.

a)

huge-amounts sailing

b)

wholesail

c)

amounty

d)

wholesale

5.

in large quantities

a)

in balk

b)

in bulk

c)

in retail

d)

in whole

6.

is the least a person is willing to accept.

a)

deal

b)

haggle

c)

prospect

d)

bottom-line

7.

is the activity of selling goods direct to the public, usually in small quantities.

a)

small deal

b)

retail

c)

dealer

d)

wholesale

8.

A general agreement among a group of people.

a)

konzensa

b)

consensus

c)

konsansus

d)

konsensus

9.

to develop more fully, as with details, examples, statistics, etc.

a)

to tolerate

b)

to amplify

c)

to prescribe

d)

to mislead

10.

if you find it difficult to make decisions , you are

a)

indecisive

b)

undecisive

c)

indesisive

d)

indisaisive

11.

to give false information, to guide in the wrong direction

a)

to refer

b)

to ultimate

c)

to mislead

d)

to direct

12.

is a warning to someone that unless they act in a particular way, an action will be taken against them.

a)

mislead

b)

consense

c)

ultimatum

d)

last-call

13.

If a dispute or series of negotiations reaches _________, neither side is willing to give in at all and no agreement can be made.

a)

deal

b)

wholesale

c)

deadlock

d)

consensus