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Worksheets

Hotel Housekeeping

Total questions: 20

Worksheet time: 9mins

Name
Class
Date
1.

Which is the term of place in a hotel where coffee, light drinks and meals are served.

a)

Dining Room

b)

Coffee Shop

c)

Grest Room

d)

Lounge

2.

Which is the term of room where guests have their meals.

a)

Guest Room

b)

Lounge

c)

Dining Room

d)

Lobby

3.

What is an abbreviation of "Accounting"?

(a)  

4.

What is an abbreviation of "Check-In"?

(a)  

5.

FBS is an abbreviation of "Food and Beverage ........"

4 lines
6.

What is an abbreviation of "Out of Order"?

(a)  

7.

What is meaning of "CO"?

a)

The room status when guest has vacated.

b)

The guest setted the bill but did not check out.

c)

The status of room is not ready for selling because of some problem.

d)

The status of the room that need extra amenities.

8.

What is meaning of "VIP"?

a)

The room status when guest has vacated.

b)

The guest setted the bill but did not check out.

c)

The status of room is not ready for selling because of some problem.

d)

The status of the room that need extra amenities.

9.

Which is the term of public area of hotel where people can just sit and relax?

a)

Guest Room

b)

Lounge

c)

Dining Room

d)

Lobby

10.

What is meaning of "DNCO"?

a)

The room status when guest has vacated.

b)

The guest setted the bill but did not check out.

c)

The status of room is not ready for selling because of some problem.

d)

The status of the room that need extra amenities.

11.

Which is the term of bedroom for a visitor?

a)

Dining Room

b)

Coffee Shop

c)

Grest Room

d)

Lounge

12.

What is an abbreviation of "Do Not Disturb"?

(a)  

13.

What is an abbreviation of "Honeymooner"?

(a)  

14.

What is an abbreviation of "Vacant Dirty"?

(a)  

15.

Which is the term of a hall, foyer, or waiting room at or near the hotel entrance?

a)

Reception

b)

Lobby

c)

Desk

d)

Banquets

16.

Which is the term of place that provides information or service in a hotel?

a)

Reception

b)

Lobby

c)

Desk

d)

Banquets

17.

Which is the term of the area at which the guests are received?

a)

Reception

b)

Lobby

c)

Desk

d)

Banquets

18.

What is an abbreviation of "Returned Guest"?

(a)  

19.

Which is the term of the room is occupied but the bed was not used?

a)

Guest room attendant

b)

Occupied Clean

c)

Sleep-Out

d)

General Clean

20.

Which is the term of the room attendant serving under supervisor?

a)

Guest room attendant

b)

Occupied Clean

c)

Sleep-Out

d)

General Clean