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WorksheetsCH 16 Culture and Diversity Book Review
Total questions: 10
Worksheet time: 5mins
Which of the following is NOT a benefit enjoyed by companies that value diversity?
increased turnover rates
increased productivity and efficiency
decreased absenteeism
decreased legal costs
Which law was passed to prevent ageism in the workplace?
Age Discrimination in Employment Act
Equal Employment Opportunity Act
Civil Rights Act
Americans with Disabilities Act
Who in the company is responsible for managing diversity?
human resource managers
operational managers
chief executive officers
the employees
Baby boomers were born during which span of years?
1946-1964
1965-1980
1981-1995
1996 - 2010
_________ are one of the fastest growing ethnic groups in the U.S.
Hispanics
Indians
Native Americans
Africans
As an example of an informal corporate culture, at Southwest Airlines, the head of the company does what?
Have all his employees call him by his first name
Takes all his employees to Disney World once a year
Give expensive holiday gifts to his employees
Allow his employees to wear business casual on Fridays
In which country did over 3000 Disney employees quit because they objected to greeting customers with a smile and shaving?
France
Norway
England
Germany
According to the book, which age group is expected to increase the more rapidly than the overall labor force for the first time in 25 years.
Ages 16-24
Ages 24-44
Ages 45-54
Ages 55-64
The first of the baby boom generation turned 65 in what year?
2011
2010
2009
2008
The number of families with single parents is now around ___________.
30%
20%
15%
10%
