I saw on your website that I can get 20% discount code, how?

Is there a landing page for the Double Blooms promo?

"Hi! I ordered through the double blooms sale on your site but my discount did not apply. Did I have to enter a code at checkout?" Does the customer still need to enter the promo code?

What would be the topic to use for customers asking about the Double Blooms promo?

What should be the topic?

Customer: "I want you to remove me from all marketing emails"

T/F Gift Trio order status stays in Digitally Delivered?

Is this topic correct? "I want to cancel my subscription."

Select all that apply:

How would you find the second tracking number for the second Bouq?

I placed an order and forgot to enter my groupon code. Can you still apply it? Order is in Bouq Packed

My Groupon price is $24 so why am I paying an extra fee if I have $30 worth of credit? (gpn15for30)

I need to refund a vase for $20

"I have an EXCITEDCX15 code and a 2XBLOOMS code. Which will the system take?"

I ordered a deluxe size Bouq for Double Blooms and did not receive twice the number of stems of the deluxe. Why?

Can I combine my 15% discount code with my groupon code?

I am a recipient and need a replacement. I don't have an account. You:

I received the same subscription order 2 months in a row. Please help.

Do you need to ask for a photo for the last question? (duplicate bouq)

I would prefer a refund instead of a bouqs credit (DOA, Ecomm) Original order had a quality issue, and cx was able to provide a photo.

How much is the shipping fee for subscriber customers who ordered under subscription?

How much is the shipping fee for FTD orders who placed the order in an account?

"What's wrong with my Bouq?"

If a customer ordered an arrangement under his account and chose a delivery date for December 20, 2025, how much will be the shipping fee?

I sent stargazer lilies to my grandma, who is very ill, and these calla lilies arrived instead.

"I've only had my flowers for 2 days and they're wilting!" What should be the topic?

As you can see in the pictures, the Bouqs bouquet I sent my husband for his birthday arrived on time yesterday, but in terrible condition. The three roses were dead, and I can't believe I paid $72 for this pathetic flower order

I’m disappointed with the color of my flower delivery today. The picture shows a more orange and the flowers I received are more yellow with a hint of rust. Not what I planned for.

I am a little upset with the product I received. These flowers aren’t even open yet. Very different from what you advertised and not exactly the anniversary present I believed I was buying. Is there something than can be done here?

The flowers don’t even match the website image. Is this standard for things to be switched out? I’ve never ordered with you before but between these having one flower that is completely different.
Order Item: 4B5655A9F9-1