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User persona

Total questions: 6

Worksheet time: 4mins

Name
Class
Date
1.

Which user is most likely to make this comment?

"Adding a large number of employees takes my team a lot of time, I need it to be more agile."

a)

Payroll / Nominista

b)

Director / Director

c)

Owner / Dueño

2.

What information can we get from the director ? Select 2 answers

a)

What process do this company follows? / ¿Qué procesos sigue la compañía?

b)

Where should this solution live? / ¿Dónde debe vivir la solución?

c)

How this problem impacts his employees? / ¿Cómo impacta a sus empleados este problema?

d)

What should be the right solution? / ¿Cuál debe ser la solución?

3.

Which user is most likely to make this comment?

"My employees are having trouble using Runa"

a)

Director / Director

b)

Payroll / Nominista

c)

Owner / Dueño

4.

Which information should we get from the owner? Select 2 answers

a)

How can give us a detailed explanation about the issue? / ¿Con quién nos podemos acercar para una explicación más detallada?

b)

How is this affecting the company? / ¿Cómo impacta a la compañía este problema

c)

What is not working in Runa's platform? / ¿Qué es lo que no funciona en la plataforma de Runa?

d)

How should we fix this problem? / ¿Cómo debemos solucionar este problema?

5.

Which of these requests could come from a director?

a)

We need a new flexible payroll feature / Necesitamos una opción de nómina flexible

b)

We need the flexible payroll feature because we need to combine different concepts and run the calculation automatically / Necesitamos la opción de nómina flexible porque necesitamos combinar diferentes conceptos y realizar el cálculo de manera automática

c)

We need a flexible payroll feature to make one of our processes more agile / Necesitamos una opción de nómina flexible para hacer uno de nuestros procesos más ágil

6.

If you get a request from a chief, who would you approach for more information?

a)

Payroll / Nominista

b)

Owner / Dueño

c)

Customer service / Servicio al cliente