An information system combines ___ to provide support for business functions such as order processing, inventory

control, human resources, accounting, and many more.

A ___ is a set of related components that produces specific

results.

A ___ is a valued member of the IT department team who helps plan, develop, and maintain information systems.

___ consists of basic facts that are the system’s raw material.

___ is data that has been transformed into output that is valuable to users.

An information system has five key components: hardware, software, data, processes, and people.

___ consists of everything in the physical layer of the information system.

___ refers to the programs that control the hardware and produce the desired information or results.

___ is the raw material that an information system transforms into useful information.

___ describe the tasks and business functions that users, managers, and IT staff members perform to achieve specific results.

People who have an interest in an information system are called ___.

A common business model is a retail store that sells a product to a customer. To carry out that same transaction on the Internet, the company must develop an online store and deal with a totally different set of marketing, advertising, and profitability issues.

Initially, electronic commerce between two companies used a data sharing arrangement called electronic data interchange (EDI). EDI enabled computer-to-computer

data transfer, usually over private telecommunications lines.

A ___ is an overview of a company’s mission, functions, organization, products, services, customers, suppliers, competitors, constraints, and future direction.

A ___ is a specific set of transactions, events, and results that can be described and documented.

___ refers to information systems that support company-wide operations and data management requirements.

___ process data generated by day-to-day business operations.

___ provide job-related information support to users at all levels of a company.

___ use a large database called a knowledge base that allows users to find information by entering keywords or questions in normal English phrases.

___ include email, voice mail, video and web conferencing, word processing, automated calendars, database management, spreadsheets, desktop publishing, presentation graphics, company intranets, and integrated mobile computing systems.

___ produces a graphical representation of a concept or process that systems developers can analyze, test, and modify.

___ tests system concepts and provides an opportunity to examine input, output, and user interfaces before final decisions are made.

___ is a technique that uses powerful software to help systems analysts develop and maintain information systems.

The ___ usually begins with a formal request to the IT department, called a systems request, which describes problems or desired changes in an information system or a business process.

The purpose of the ___ is to build a logical model of the new system. The first step is requirements modeling, where the analyst investigates business processes and documents what the new system must do to satisfy users.

The purpose of the ___ is to create a physical model that will satisfy all documented requirements for the system. At this stage, the user interface is designed and necessary outputs, inputs, and processes are identified.

The objective of the ___ is to deliver a completely functioning and documented information system. At the conclusion of this phase, the system is ready for use.

During the ___, the IT staff maintains, enhances, and protects the system. Maintenance changes correct errors and adapt to changes in the environment, such as new tax rates. Enhancements provide new features and benefits. The objective during this phase is to maximize return on the IT investment.