NEW
Font size
Worksheetsvalet service
Total questions: 20
Worksheet time: 10mins
what is the meaning of valet?
courier
helper
service
guard
Butler is usually serving with guest type?
standart
VVIP
low case
quiet guest
what is the job desk of valet?
brooming
mopping
squeezing
delivery and pick up laundry
what is the job desk of butler, except.....
handling VVIP guest
handling personalized wake up call
escorting arrival guest
boom treat
handling lost and found is included in department?
accounting department
front office department
housekeeping department
food and beverages
what is the meaning of "S" from word service....
smile for everyone
smile for everything
smile for everywhere
smile for idol
what is the meaning of "E" from word SERVICE....
excellent in service
expensive to service
excellent in everything to
excellent to make right
what is the meaning of "R" from word SERVICE....
remind for every job desk
rich worker
reaching our guest with smile
reaching out to every guest with hospitality
what is the meaning of "V" from word SERVICE
viewing every guest with as special
viewer on every moment
viewing with guest
viewing guest with warmest
what is the meaning of "I" from word SERVICE...
inviting guest to come back
inviting guest to return
information for every guest
informer with everyone
what is the meaning of "C" from word SERVICE....
clear information about hotel
clear problem with guest
creating a warm atmosphere
create a nice smile for guest
what is the meaning of "E" from word servicE.....
eye contact that shows we are
eye contact
eyelash
earlier coming to hotel
communicative sentences which is usually used by valet service or butler service is " beg pardon" its means...
baik
apa kabar
maaf
permisi
you should know ...... basic information about guest
1
2
3
5
one of the basic information that you should know is.....
wife/husband from guest
children's name of guest
work of guest ( army, business man, artist, staff of goverments
family of guest
how many characteristic of guest?
2
3
5
6
this is characteristic of guest, except.....
shy guest
fuzzy guest
rude guest
vvip guest
what is the meaning of " a solitary guest"?
tamu yang bawel
tamu yang banyak komplain
tamu yang suka menyendiri
tamu yang kasar
what is the meaning of "disabled guest" ?
tamu yang pendiam
tamu yang cerewet
tamu yang cacat
tamu yang kasar
these are three basic of guest wishes, except.....
They want to feel privileged
Looks for services that have satisfying results
Want a pleasant atmosphere with warm communication
want to get fantastic reward after staying in hotel
