WorksheetsEntering an Advanced Order_TRAINER 2
Total questions: 6
Worksheet time: 3mins
Name
Class
Date
1.
The item is available from another store. The customer wants it shipped to the store for pick-up.
a)
BOPS
b)
BOSS
c)
eSEND
d)
WGR
2.
The item is in stock at the store and can be picked up same day or next day.
a)
BOPS
b)
BOSS
c)
eSEND
d)
WGR
3.
What is the delivery timeframe for BOSS order?
a)
3-6 business days
b)
Same day or the following day
c)
1-2 business days
d)
8-10 business days
4.
If the customer won't pick-up the BOPS/BOSS order once it reached the store, how long before the order gets cancelled?
a)
24 hours
b)
72 hours
c)
5 days
d)
7 days
5.
If the item is not available online but only in the store, what type of order will you place?
a)
BOPS
b)
BOSS
c)
eSEND
d)
WGR
6.
What are the types of Registry that can be viewed on MSA? (Select All that Applies.)
a)
Wedding
b)
Commitment
c)
Birthday
d)
Housewarming
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