WorksheetsBusiness Etiquette Quiz
Total questions: 20
Worksheet time: 18mins
Name
Class
Date
1.
What kind of shirt should we wear for a business/official meeting?
a)
Plain Weave Fabric
b)
Silky and Shiny
c)
Thin and Transparent
d)
Any kind of shirt tucked in
2.
Which of the following stands true for a business meeting?
a)
Tucked in Office T-Shirts when instructed
b)
T-shirts are not acceptable at all.
c)
Office T-shirts with normal trousers are acceptable on some occasions
d)
T-shirts are not meant to be tucked in.
3.
Colour Of Shoes should go with ___________.
a)
Belt
b)
Trousers
c)
Shirt
d)
Should be only black
4.
Jarring hair styles and unnatural hair colours are ____________.
a)
Bad as they do not give an official look.
b)
Good as they leave a deeper impact on customers.
c)
Bad as they are expensive.
d)
Good as they make you stand out in the crowd.
5.
What is the right procedure of sitting in front of a customer?
a)
b)
c)
d)
6.
What is true for personal hygiene and body – odor?
a)
Its good to carry and use light Deo, perfumes, mints, and mouthwashes.
b)
Its good to spit Gutkha before entering a Customer’s office.
c)
Its good to wear a strong fragrance that beats all other bad odors.
d)
Be confident, Personal hygiene and body odour doesn’t matter at all.
7.
When should we take our chairs in a conference room?
a)
When power players have taken seats
b)
As soon as You enter the room so that you may not miss the seat.
c)
Sitting habits have nothing to do with etiquettes
d)
None of above
8.
Which of the following is the right place of keeping our official bag?
a)
On the floor, leaning by your chair
b)
On the table in front of you
c)
On the chair next to you.
d)
Its better not to carry bag
9.
First meeting is your 10 Seconds commercial, What should we not do?
a)
Grip too tightly to exhibit your confidence
b)
Make Eye Contact while shaking hands
c)
Shake from elbow 2-3 times
d)
Say something Sweet eg. “It's great to meet you”
10.
Which is the correct way of presenting Visiting Card?
a)
b)
c)
d)
11.
What counts in a formal meeting?
a)
All of the above
b)
Punctuality
c)
Personal hygiene and grooming
d)
Knowledge
12.
Which body Language do you find is correct?
a)
b)
c)
d)
13.
What is true considering a business meeting?
a)
Stay on schedule
b)
No need to carry a notebook and pen
c)
Hang back on your chair fully relaxed
d)
Keep your bag or purse on the table in front of you.
14.
What is your 10 seconds’ commercial?
a)
Your first meeting etiquettes
b)
Your Knowledge
c)
Your delivery while conducting the meeting
d)
Your way of closing the call
15.
What is true among the following ?
a)
Personal hygiene and grooming adds to the confidence
b)
Knowledge is enough to build your image
c)
There is no harm in chewing gutkha if the customer also chews
d)
A casual appearance is more cool and relaxing
16.
What is false for a dead fish handshake?
a)
We should practice it
b)
The hand has no energy
c)
It exhibits low self-esteem
d)
It is the most infamous one
17.
Which salesperson will give you a good first impression?
a)
b)
c)
d)
18.
How many rapport (Reputation) do we affect our own behavior with customers?
a)
3 – Ours, Our Firm’s as well as TSPL’s
b)
1 – Our own
c)
2 – Ours and Our Firm’s
d)
None of these
19.
What to do with the customer’s business card you receive?
a)
Read the details of the card to know the person.
b)
Tell the person, “I have seen your office so don’t need it”
c)
Just glance and slide it in your pocket.
d)
Tell the person what he is missing in his card.
20.
Benefits of Etiquettes.
a)
All of the above
b)
They are additional tools in sales
c)
Builds self-esteem
d)
A game-changer tool against competitors
100 %
