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WorksheetsQuality Production
Total questions: 10
Worksheet time: 5mins
What is the minimum acceptable standard of production or service acceptable to consumers?
Quality
Quality Standard
Quality Control
Quality Assurance
Why is quality important? Check all that applies.
Develop a strong brand image
Charge premier discounts
Shortens product cycles so customers can buy again
Reduce customers
Encourage wholesalers to stock products
Quality assurance means:
Checking all finished products for faults
Setting quality standards at all stages of products
Assuring customers that products are of the highest standard
Assuring workers that the work they do is of a high quality
Which of the following is an advantage of quality control?
Expensive to pay employees to check the products
Doesn't find why the fault occurred
Some faulty products may be discovered
Increased costs if faulty products are scrapped
Which of the following is a disadvantage of quality assurance?
Tries to eliminate faults
Expensive to train employees to check products
Customer complaints are reduced
Expensive to train quality control inspectors
Which of the following best describes quality?
The service provided to a customer before, during and after purchasing.
Products being made to a high standard to meet customer needs.
A high level of productivity.
Highly skilled professional creating a product
Which of the following is usually true about poor quality products?
They are in demand
They fail to meet customers expectations
They are expensive
They attract new customers
What is a disadvantage of quality control?
It reduces wastage
Inspection only takes place at the end
Inspection takes place in every stage
There is only one quality inspector
What is an advantage of quality assurance?
Only the quality inspectors take responsibilities
It is repetitive
Possibility of earning quality awards
Inspection only happens in the end which saves time
What is the best methods of improving quality in the company?
Expansion
Lowering costs
Staff and Management Training
Lower quality standards
