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Milady - Chapter 2 Review

Total questions: 26

Worksheet time: 13mins

Name
Class
Date
1.

______ establishes the purpose and values of an institution, provides a sense of direction by defining guiding principles and clarifying goals.

a)

vision statement

b)

mission statement

c)

budget outine

d)

guidelines

2.

What action is the best example of a long-term goal?

a)

becoming a salon owner

b)

getting to class on time

c)

completing a review packet with 200 questions

d)

graduating from Cosmetology school

3.

______ is the unhealthy compulsion to do things perfectly due to the fear of taking risks and making mistakes.

a)

Procrastination

b)

Arrogance

c)

Perfectionism

d)

Scheduling

4.

Being honest, courteous & sincere; maintaining client confidentiality and participating in continuing education are some examples of ______ behavior.

a)

ethical

b)

regulatory

c)

faithful

d)

smart

5.

Professionals who practice active listening and have non-verbal & verbal skills, are effective at _____.

a)

creative inspiration

b)

communication

c)

goal setting

d)

manners

6.

What term refers to having talent such as painting, acting, cutting hair, applying makeup, as well as possessing unlimited inner resources of ideas & solutions?

a)

Motivation

b)

Visualization

c)

Productivity

d)

Creativity

7.

A combination of understanding, empathy and compassion can best be described as _____.

a)

stabitity

b)

professionalism

c)

diplomacy

d)

sensitivity

8.

_____ means to order tasks on a to-do list from most important to least important.

a)

Problem-solving

b)

Assisting

c)

Visualizing

d)

Prioritizing

9.

_____ is based on inner strength and begins with trusting your ability to achieve set goals.

a)

Self-actualization

b)

Mental strength

c)

Self-esteem

d)

Mental energy

10.

Arriving to work on time, starting the first client as soon as they arrive and staying on schedule are good examples of real-life ____.

a)

ethics

b)

time management

c)

visualization

d)

mission planning

11.

Which life skill is most important for a cosmetologist to help build a foundation for a successful career in a salon?

a)

maintaining a cooperative attitude

b)

working independantly

c)

delegating your work

d)

using standard procedures for all tasks

12.

_____ unblocks the creative mind and allows for the exploration of new ideas & solutions.

a)

Following salon guildelines

b)

Critiquing others work

c)

Eliminating self-critical thoughts

d)

Being highly disciplined

13.

What is a success strategy that can turn your image of a dream job into a successful salon?

a)

Organization

b)

Productivity

c)

Motivation

d)

Visualization

14.

_____ is also known as tact, the ability to deliver truthful, even sometimes critical or difficult, messages in a kind way.

a)

Sensitivity

b)

Recepivity

c)

Diplomacy

d)

Integrity

15.

_____ is the conscious act of planning your life with daily, monthly and yearly goals, instead of just letting things happen?

a)

Productivity

b)

Having a game plan

c)

Visualizing your future

d)

Looking for inspiration

16.

Which action is the best example of a short-term goal?

a)

Training to become a color specialist

b)

Saving enough money to purchase a salon

c)

Going to school to become a licensed cosmetologist

d)

Getting to class on time

17.

3 habits mentioned in your text that can keep you from maintaining peak performance are procrastination, perfectionism and ______.

a)

networking

b)

lack of a game plan

c)

visualization

d)

over thinking

18.

What symptom of faulty organization results from scheduling too many tasks at one time and then putting them off to complete at a later date?

a)

Visualization

b)

Perfectionism

c)

Procrastination

d)

Socializing

19.

____ is the process of fulfilling one's full potential over the period of a lifetime.

a)

Goal-driven behavior

b)

Self-actualization

c)

Professional development

d)

Career advancement

20.

If studying or other activities become overwhelming, focus on _____.

a)

completing small tasks one at a time

b)

your overall goals for your career

c)

something else for an hour or so

d)

completing the large task first

21.

What are 3 active problem-solving words that should be utilized when building a positive vocabulary?

a)

create, produce and motivate

b)

analyze, create and produce

c)

explore, analyze and determine

d)

produce, motivate and visual

22.

Which term refers to the identification of long-term & short-term goals?

a)

business plan

b)

goal setting

c)

visualization

d)

mission statement

23.

What are 4 primary aspects of ethical professionals, as mentioned in your text?

a)

self-care, transparency, intention and respect

b)

training, ethics, intention and respect

c)

training, transparency, discretion and communication

d)

self-care, integrity, discretion and communication

24.

The moral principles by which we live and work are known as _____.

a)

regulations

b)

laws

c)

ethics

d)

rules

25.

Despite what emotions a person feels, ____ and _____ skills will help people move to the next level in their career.

a)

creativity; productivity

b)

visualization; time-management

c)

motivation; self-management

d)

networking; critical thinking

26.

How can a cosmetologist best keep abreast of new trends, techniques, products and information?

a)

reviewing training manuals from school

b)

watch and learn from other stylists in the salon

c)

seek continuing education opportunities

d)

attend a trade show every 10 years