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Effective Communication

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What idea comes to your mind when you listen communication?

a)

A. silence

b)

B. disagreement

c)

C. emotions

d)

D. quiet

2.

Active listening means paying attention to the person who is speaking.

a)

A. True

b)

B. False

3.

Which of these is a communication skill?

a)

A. talking at the same time as someone else

b)

B. listening to what people say

c)

C. putting your fingers in your ears

4.

Someone is telling you about an accident they've had. How would you react?

a)

A. look pleased

b)

B. look behind you

c)

C. look concerned

5.

If you don't agree with someone else, what would you say?

a)

A. You are wrong.

b)

B. I don't agree.

c)

C. Stop talking nonsense

6.

What is the most important communication skills?

a)

A. Listening

b)

B, Speaking

c)

C. Writing

d)

D. Reading

7.

All of the following are examples of active listening. EXCEPT:

a)

A. making eye contact with the messenger

b)

B. Showing interest in the message

c)

C. Not interrupting the messenger

d)

D. Staring out the window

8.

Which of the following is a barrier to communication?

a)

A. Lack of language skills

b)

B. Messages is not clear

c)

C. Not listening

d)

D. All of the above

9.

A good clear speaker:

a)

A. Considers the audience and the setting

b)

B. Understands what she/he wants to send

c)

C. Checks to assure understanding and listen to responses

d)

D. All of the above

10.

A good active listener

a)

A. Makes fun of the speaker

b)

B. Remains quiet while listening

c)

C. Answer his/her cell phone during the presentation.

d)

D. Interrupts the speaker