WorksheetsFun Friday
Total questions: 12
Worksheet time: 7mins
What’s CMO
Chief Marketing Officer
Chief Marketing Organisation
Chief Media Officer
Chief Management Organisation
What’s NPS
Net Promotor Score
Network Power Switch
Network Prior Service
Net Promotion Service
Verizon’s NPS score for Q1
31
21
34
28
What percentage of customers voice out their complaints?
4%
10%
8%
5%
How can we keep winning at what we do?
When we understand the people who engage with our business
When we start diversifying our skills & product offerings
When we start deliver for tomorrow's customer's today,
By designing fantastic products for new markets
When should a developer apply usability principles
Early in the SDLC
After selling the product
We don't need usability
None of the above
React JS was developed and used by which organisation?
Apple
Zoho
Amman IT company
Which of the following API is a MUST for every ReactJS component?
render
getInitialState
renderComponent
None
By 2020 what is expected with near perfect execution?
Omni-channel customer experience
Better product life cycles
Corona
Customer experiences in IoT
What percentage of customers are less likely to switch brands when there is a good experience.
15.8%
19.2%
11%
16%
What is a treemap?
Method to evaluate an information architecture
A visualisation of any hierarchical data
A visual representation of the IA of a site
A way of organising different types of maps
Which of the following are the two best ways of prioritising usability problems?
First encountered and last encountered
Problem frequency and problem severity
Problem severity and problem length
Most confusing and least confusing
