Font size
WorksheetsGH Day 1 Review
Total questions: 15
Worksheet time: 8mins
How many Google Home devices are there in total?
3 - Google Home, Google Home Mini and Google Home Max
4 - Google Home, Google Home Mini, Google Nest Mini and Google Home Max
5 - Google Home, Google Home Mini, Google Home Max and Google Nest Hub
6 - Google Home, Google Home Mini, Google Nest Mini, Google Home Max, Google Nest Hub and Google Nest Hub Max
6 - Google Home, Google Home Mini, Google Nest Mini, Google Home Nest Hub Max, Google Home Nest Hub and Google Home Nest Max
FDR means
(a)
True or False: You can use your voice or the Google Home app to factory reset Google Nest or Google Home speakers and displays.
True
False
What needs to be turned on when setting up a Google Home speaker/display using an iOS phone?
(a)
What needs to be turned on when setting up a Google Home speaker/display using an Android phone?
(a)
What does the first four digits of the following Google Homeem serial number stand for?
8B28P12345
November 28, 2008
January 8, 2020
February 8, 2028
November 28, 2018
What does the first four digits of the following Google Home serial number stand for?
7911C12345
September 7, 2011
July 11, 2019
September 11, 2017
December 11, 2017
Which of the following statements is true?
Select all that apply.
Google Home Mini and Google Nest Mini have the same functionalities. The only difference is that Google Home Mini is a Google product while Google Nest Mini is a Nest product.
Google Home Mini can be mounted on the wall while Google Nest Mini has a camera built-in.
Google Home Mini and Google Nest Mini have the same functionalities. The only difference is that Google Nest Mini has a screw slot on the bottom and can be mounted on the wall.
There's no difference.
It is the largest and most expensive Google Home speaker.
Google Nest Hub Max
Google Home Max
Google Nest Mini
Google Home
What does it mean when the Google Home shows four static or solid orange LED lights?
Google Home is ready for setup
Mic is on mute
About to complete reset
System Error
What are the primary requirements in setting up Google Home speakers/displays?
Google Home app
Gmail Account
Nest app
WiFi network
A mobile phone or tablet that has Android 5.0 or higher/iOS 11.0 or higher.
When the customer is using the same phone in setting up Google Home and calling Customer Support, what should you do?
Inform customer that along the setup process they will be asked to setup voice match and they can't complete the process if they're engaged in call
Proceed to setup and send email after
Advise customer to reboot WiFi router prior to the setup
Offer customer a call back after 24 hours to check if they're able to complete the setup process
Ask customer to ask Google Home for the time or weather.
When was the very first Google Home speaker released by Google?
December 2019
October 2018
November 2016
November 2017
September 2019
How do you reset Google Nest Mini?
Press and hold the microphone mute button at the back of the speaker for about 15 seconds.
Press and hold both volume buttons located at the back of the speaker for about 10 seconds.
At the side of the speaker, switch the mic off. The LED lights will turn orange. Press and hold the top center for about 15 seconds.
Press and hold the factory reset button located below the power cord at the bottom of the speaker for 15 seconds. Look for a circle etched to its base.
The Google Home will remain connected to the last network it was connected to, if that network is still available and its password has not been changed.
True
False
