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WorksheetsCommunication Skills In the Beauty Industry
Total questions: 10
Worksheet time: 7mins
Name
Class
Date
1.
All are examples of communicating non-verbally EXCEPT....
a)
Gestures
b)
Voice
c)
Posture
d)
Touch
2.
Communication is always a ___ way process.
a)
one
b)
two
c)
three
d)
four
3.
Which of the following are rules for good listening?
a)
Stop Talking
b)
Put talker at ease
c)
Remove distractions
d)
All of the above
4.
Of the following which is NOT an example of nonverbal communication?
a)
Eye contact
b)
Arms Crossed
c)
Verbally talking
d)
Nail biting
5.
Communication is the process of sending and receiving messages
a)
true
b)
false
6.
Making eye contact is a form of body language.
a)
TRUE
b)
FALSE
7.
What is communication?
a)
Two people talking
b)
Asking questions
c)
Expressing information that is clearly understood
d)
Expressing information that is not clearly understood
8.
Our facial expressions, tone of voice, movement, appearance, eye contact, gestures, and posture are called _____________________.
a)
verbal communication
b)
nonverbal communication
9.
True or False?
Sometimes our body language can send a message that is different from what we meant to say.
a)
True
b)
False
10.
What is one way to avoid a misunderstanding?
a)
send the same verbal and nonverbal message
b)
be specific
c)
ask questions
d)
all of the above
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