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Missing Sanctions Rule ID and how to fix it

Total questions: 4

Worksheet time: 3mins

Name
Class
Date
1.

Where do I put the Rule ID in our Salesforce ticket?

a)

Internal notes only

b)

Fraud Details > Violation Rule ID

c)

Issue Code box

d)

In the email response to a DP

2.

Where can I get the Rule ID of a Sanctions enquiry?

a)

Jarvis SS Track Records

b)

From my seatmate

c)

Midtrans Payment History view

3.

Why is it important to capture the Rule ID of an enquiry?

a)

To have a complete accurate data for fraud enquiries and appeals

b)

Because I saw it in Slack update and I just follow

c)

Because my TL told me to just do it

4.

What is the best way to stay away from Covid19?

a)

Maintain Social Distancing

b)

Be aware of the Quarantine measures

c)

Wear clean face mask frequently