WorksheetsFinal Exam Review, Ch 6 - 11
Total questions: 28
Worksheet time: 14mins
A student is helping a friend with a home computer that can no longer access the Internet. Upon investigation, the student discovers that the computer has been assigned the IP address 169.254.100.88. What could cause a computer to get such an IP address?
static IP addressing with incomplete information
interference from surrounding devices
reduced computer power supply output
unreachable DHCP server
What three values must be added to the IPv4 properties of a NIC in order for a computer to have basic connectivity with the network? (Choose three.)
subnet mask
DHCP server address
domain name
default gateway
IP address
How can a user prevent specific applications from accessing a Windows computer over a network?
Enable MAC address filtering.
Disable automatic IP address assignment.
Block specific TCP or UDP ports in Windows Firewall.
Change default usernames and passwords.
Change default usernames and passwords.
in an emergency situation and no minutes are left on the phone
when sending WEA updates
when in an area with poor cellular coverage
in a store transaction making a payment using the mobile device
Which statement is true about laptops?
Most of the internal components that are designed for laptops cannot be used for desktops.
Laptop motherboards have standard form factors.
Laptops use fewer components than desktops use.
Laptop CPUs do not use cooling devices.
Which standard provides a bridge between laptop hardware and the operating system and a way for technicians to configure power management schemes to get the best performance?
ACPI
PCIe
Bluetooth
802.11
Which two laptop components are considered replaceable by the customer. (Choose two.)
battery
integrated card reader
mini-PCIe module
RAM
display
A user wants to synchronize some apps, movies, music, and ebooks between mobile devices. What are the two types of connections used to synchronize this type of data? (Choose two.)
cellular
Wi-Fi
USB
Bluetooth
NFC
A technician is explaining the differences between inkjet printers and laser printers to a customer. Which two comparisons should the technician make? (Choose two.)
Inkjet printers are less expensive as an initial purchase than laser printers.
A laser printer is significantly slower than an inkjet printer.
Both laser and inkjet printers produce poor quality images.
The laser printer output is dry after printing, but an inkjet printer may still have wet ink on the paper after printing.
Inkjet printers use plain paper to make economical prints, but laser printers require more expensive thermal paper.
A user chooses the collate option and prints two copies of a three-page document. What is the order in which the pages are printed?
pages 1, 1, 2, 2, 3, 3
pages 1, 2, 3, 1, 2, 3
pages 3, 3, 2, 2, 1, 1
pages 3, 2, 1, 3, 2, 1
A color laser printer is used to print documents with graphics and photographs. Users are complaining that printing takes too long. Which component of the printer should be upgraded in order to improve printing performance?
CPU
RAM
hard drive
toner cartridges
What service is available for Windows to provide software print server services to MAC OS clients?
Bonjour Print Server
Print to XPS
Apple AirPort Extreme
Apple AirPrint
Which three components are typically found in laser printer maintenance kits? (Choose three.)
fuser assembly
primary corona
pickup rollers
transfer rollers
paper trays
A technician is installing a new printer in a cool, damp environment. After the printer cabling is done, and the software and print driver are installed, the printer test page jams. What is the most likely cause of the print failure?
incorrect printer driver
too much humidity
not enough printer memory
loose printer cables
A data center has recently updated a physical server to host multiple operating systems on a single CPU. The data center can now provide each customer with a separate web server without having to allocate an actual discrete server for each customer. What is the networking trend that is being implemented by the data center in this situation?
BYOD
virtualization
maintaining communication integrity
online collaboration
How does virtualization help with disaster recovery within a data center?
Power is always provided.
Less energy is consumed.
Server provisioning is faster.
Hardware does not have to be identical.
Which Cloud computing service would be best for an organization that needs to collaboratively create applications and deliver them over the web?
PaaS
IaaS
SaaS
ITaaS
What are two security risks associated with sharing printers in a corporate environment? (Choose two.)
user authentication
cached files
document viewing in the print queue
dumpster diving
shoulder surfing
What ACPI power state describes when the computer is on and the CPU is running?
S0
S4
S3
S5
A receptionist is complaining about the following printer issue: My impact printer produces faded or light characters. What are two possible causes of this issue? (Choose two.)
The ribbon may be worn out.
The ribbon may be damaged.
The print queue is overloaded.
The printer has been installed on the wrong port.
The paper tray is flimsy.
A computer has an SSD for the operating system and applications and uses another mechanical hard drive for data storage. The user reports that data can no longer be saved to the mechanical hard drive. What should the technician do to see if the drive is recognized by the operating system?
Use Device Manager.
Remove the drive and attach it to the SATA port used by the SSD. Reboot the computer and see if the drive is recognized.
Open a web browser and type the following: http://127.0.0.1. Verify if both drives appear in the list.
Bring up a command prompt and type ipconfig.
A technician is working on a laptop and the GPS is not functioning. What is a probable cause for this situation?
Airplane mode is turned on.
Wi-Fi is turned off.
The screen resolution needs recalibration.
The screen refresh rate is too low.
Students who use the same printer are complaining that recently printed documents contain unknown characters. What should the technician do to resolve the issue?
Re-install the printer driver.
Install a USB hub.
Connect the printer using wireless.
Check the vibration of the crystals.
Update the BIOS.
Why is a full format more beneficial than a quick format when preparing for a clean OS installation?
A full format is the only method of installing Windows 8.1 on a PC that has an operating system currently installed.
A full format will delete files from the disk while analyzing the disk drive for errors.
A full format will delete every partition on the hard drive.
A full format uses the faster FAT32 file system, whereas a quick format uses the slower NTFS file system.
A technician wishes to prepare the computers in the network for disaster recovery. The network consists of a variety of desktops and laptops from different vendors. All the computers are running either a 32-bit version of Windows 10 Pro or a 64-bit version of Windows 10 Pro. How would the technician prepare the recovery media?
Prepare one 64-bit recovery disc for all the computers.
Prepare one 32-bit recovery disc for all the computers.
Prepare individual recovery discs for all the computers.
Prepare one image restore for all the computers.
A technician has connected a new internal hard drive to a Windows 10 PC. What must be done in order for Windows 10 to use the new hard drive?
Initialize the new hard drive.
Extend the partition on an existing hard drive to the new hard drive.
Run chkdsk on the new hard drive.
Mount the new hard drive.
Which term describes a partition that is used to store and boot an operating system by default?
logical drive
active partition
basic disk
extended partition
Why would a university student need to use the robocopy command?
to copy a group of files from one Windows directory to another
to scan and verify the integrity of all protected system files and replace incorrect versions with correct versions
to shutdown several remote computers one at a time
to repair, prepare, and fix Windows images and the recovery image within an installation of the operating system
