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Chromebook - Close the Sale

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Most Chromebooks come with how much manufacturer warranty?

a)

6 months

b)

12 months

c)

18 months

d)

24 monts

2.

Chromebooks come with great in-built security, but what other security can customer's add?

a)

Norton

b)

Trend Micro

c)

Kaspersky

d)

A padlock

3.

Chromebooks support ethernet cables?

a)

True

b)

False

4.

Support for after sales service can be provided by (Select all that apply):

a)

Your store.

b)

Chromebook Live Chat

c)

Google 1 Support

d)

All of the above.

5.

How can customers work on their documents?

a)

Google Apps (Docs/Sheets/Slides)

b)

Microsoft 365 (Word/Excel/Powerpoint)

c)

iWork (Pages/Numbers/Keynote)

d)

All of the above.

6.

Which of the following is not a suitable attachment for a Chromebook?

a)

Laptop bag

b)

MicroSD card.

c)

External Hard Drive (or SSD)

d)

Mouse

e)

Star Wars Fallen Order for PC

7.

Chromebooks work perfectly with Google's Smart Home ecosystem?

a)

True

b)

False

8.

What's a good opening question for a Chromebook customer? (Select all that apply)

a)

Does your student use Google Classroom?

b)

What sort of phone do you have?

c)

Will you be collaborating with others on documents?

9.

Chromebooks support external storage as well as cloud storage?

a)

True

b)

False

10.

What smart home products could you attach to a Chromebook sale?

a)

Google Chromecast

b)

Analogue Alarm Clock

c)

LIFX Smart Lights

d)

JBL Smart Speaker