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WorksheetsBC Master - DT Racers Lap 1
Total questions: 17
Worksheet time: 8mins
Who is our Operations Assistant?
Drive-Thru key operating zone that starts before the DT Arc / Bang Bar (Vertical Clearance Bar) and Before Window 1
Entry Zone
Pre-order Zone
Order Zone
Post-order Zone
Tea-based drink infused with milk and brown sugar with tapioca pearls.
How much is Pearl Tea?
(number only)
(a)
Post the customer advisories on the respective drive thru locations:
Entrance Directional Signage, Bang bar, DT Menuboard, Window 1, Window 2
DT Vertical Clearance, Bang bar, DT Menuboard, Window 1, Window 2
Entrance Directional Signage, Bang bar, Pre-Read Signage, Window 1, Window 2
Bang bar, DT Menuboard, Window 1, Window 2, Exit Directional Signage
TRUE or FALSE
DT OOT Crew Personal Protective Equipment are composed of Face Mask, Face Shield and Disposable Gloves.
TRUE
FALSE
Store to deploy OOT when long queues are observed
1 car deep from window 1
2 cars deep from window 1
3 cars deep from window 1
4 cars deep from window 1
There are 3 panels in the DT menuboard. The Bestsellers are located in the:
Top
Middle
Bottom
Key Customer Zone where in the customer lines up to approach the pick up window.
Entry Zone
Pre-order Zone
Order Zone
Post-order Zone
In Key Step no 4. Window 1 cashier receives the payment using the ____ _________
(a)
DT OOT Provide OS, laminated menuboard and sanitized pens to customers using a tray,
Maintain _ (a) distance to the car.
This is a predetermined ROUTE of checking the restaurant. Checking becomes systematic and more organized and done every 30 minutes.
(a)
For regular Iced Tea, fill _ (a) of ice, fill the cup with drink approx 1 - 1.5 cm. from the rim
In Key Step no 2, Can the CASHIER ask the customer if plastic utensils are needed?
Yes
No
Products should be assembled as soon as these appear in the DTAM.
DTAM is: _____ ____ ________ _______
(a)
There are four customer zones in the Drive Thru:
(1) entry zone,
(2) order zone,
(3) pre-order zone,
(4) postorder zone
1, 2, 3, 4
1, 2, 4, 3
1, 3, 2, 4
1, 3, 4, 2
Drive-Thru Turnaround Time Standard: 120 seconds
Order Time and Payment Time is how many seconds:
(number only)
TRUE or FALSE
Assembler and/or Dispatcher should wear their PE Glove on their non-Dominant Hand
True
False
