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WorksheetsHigher BM - Operations
Total questions: 16
Worksheet time: 10mins
Business operations is the department in a business that is responsible for:
Marketing
Finance
Production of goods/provision of services
Human resources
Which of the following products is likely to be made using job production?
Heinz baked beans
Cadburys Dairy Milk
Land Rover car
Made to measure wedding dress
Which of the following is a feature of flow production?
Products are produced continually on a production line
Products are one-off meeting customer needs exactly
Products are made in small identical groups
Cost of producing one unit is high
A benefit to a business of introducing lean production methods is that:
Unit costs should be minimised in the long term
New processes will be easily implemented
Training costs will be low
All staff will be happy to take on additional responsibilities
Which of the following stock control methods would involve frequent deliveries?
Flow production
Just in case
Job production
Just in time
A business that becomes more streamlined as a result of effective supply chain management is said to be running more:
Bureaucratically
Expensively
Efficiently
Autocratically
Which of the following is a direct benefit of having an efficient logistics department?
Products arrive exactly when needed
Labour productivity will reduce
Efficiency will be minimised
Staff motivation will increase
Total quality management aims to:
Give production line staff minimal say in the level of quality standards
Check quality standards at the end of the production line
Ensure that quality is the responsibility of everyone in an organisation
Ensure a single person/single team is responsible for quality
The process of coordinating people and resources to ensure everything is in the right place at the right time is the role of which department in a business?
Logistics
Procurement
Supply chain management
Purchasing
Continuous production of identical products, therefore giving scope for high levels of automation
Job production
Productivity
Flow production
Batch production
Producing a limited number of identical products
Flow production
Batch production
Productivity
Job production
A measure of efficiency, measured as output per person in a particular time period
Productivity
Automation
Product quality
Competitive advantage
One-off production of a one-off item for a single customer
Quality
Competitive advantage
Batch production
Job production
An increase in morale and motivation can lead to what?
Reduction of costs
Improvements in quality
Increased productivity
Decreased productivity
What does automation mean?
Using machines that can operate without people
The development of production into batch production
Handcrafted production
Leading to a fall in quality
The ability to switch quickly and easily from one task to another
Flexibility
Quality
Flow production
Batch production
