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Worksheets

English for Business

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Which sentence is different from others?

a)

I’m calling about the interview next week.

b)

I’m phoning about the meeting schedule.

c)

I’m returning Jane’s call.

d)

May I speak to Jane, please?

2.

Please hold the line. I’m ………. you through to Jane.

a)

put

b)

putting

c)

push

d)

pushing

3.

Hold ………. a minute, please.

a)

in

b)

on

c)

under

d)

off

4.

A: Good morning. This is Jane speaking.

B: Hi Jane, ……….

a)

I’d like to speak to Dr. Damrong, please.

b)

Do you have her extension number?

c)

I’m connecting you to her.

d)

May I have some coffee, please?

5.

Oh two, three eight five one thousand

a)

02-3851000

b)

02-3581000

c)

02-3851100

d)

02-3581100

6.

Which sentence is different from others?

a)

Would you like to leave a message?

b)

Can I take a message?

c)

Can I leave a message?

d)

Can I take your message?

7.

Kevin: Good morning, Billabong Limited.

Karen: Hi, this is Karen speaking. I’d like to speak to John.

Kevin: I’m afraid he’s not available now. He has some guests to talk with. Would you like to leave a message?

Karen: Yes. Please tell him to call me back at 097-8764986. This is urgent.

Kevin: Alright. I’ll tell him ASAP.

Karen: Thanks a lot. Bye.

(Question) Why cannot John speak to Karen when he’s calling?

a)

He is in a meeting.

b)

He has someone to talk to.

c)

He is sleeping.

d)

He is not at the office.

8.

What does ASAP stand for?

a)

As Soon As Possible

b)

As Sure As Possible

c)

As Soon As Possibly

d)

As Sure As Possibly

9.

Which sentence is not the way to making an appointment?

a)

The staff meeting is scheduled for April 25.

b)

Can you meet me tomorrow at 10.30?

c)

We can meet our chairman by appointment only.

d)

Would Monday Dec 15 suit you?

10.

I want to ………. an appointment because our client isn’t interested in this project anymore.

a)

postpone

b)

cancel

c)

make

d)

arrange