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Email quiz

Total questions: 6

Worksheet time: 3mins

Name
Class
Date
1.

When writing an email message, paragraphs should:

a)

Be long.

b)

Be short.

c)

Be indented.

d)

Be invisible.

2.

The best way to make several points in an email is:

a)

Include all the points in one paragraph

b)

Include all the points in the last paragraph

c)

Use short different paragraphs

d)

Hire an airplane pulling a banner with the information to fly over the office.

3.

If you know the recipient is often in a hurry, the best way to send a supporting document is:

a)

Put it directly in the body of the message.

b)

Attach it as a separate document.

c)

Type slowly.

d)

Have it delivered by carrier pigeon.

4.

When sending a message, you should copy (“cc”):

a)

Everyone in the department.

b)

Your boss and your boss’ boss – so they know you’re working hard.

c)

Only those people who absolutely MUST know.

d)

The whole world. Why not? Everyone else does

5.

When writing a Subject Line:

a)

Use something general, such as “Greetings” or “Hello.”

b)

Be specific, but brief.

c)

Use several sentences.

d)

Say, “If you don’t respond, I’ll block you

6.

How much space can typically be viewed in the Subject Line?

a)

25 – 35 characters.

b)

25 – 35 words.

c)

50 – 75 characters.

d)

50 – 75 words.