NEW
Font size
WorksheetsBCS level 3 - Business processes
Total questions: 36
Worksheet time: 18mins
What are the five steps to follow when creating your own standard operating procedure?
Develop a list of your business processes, plan the process, talk with employees, write and review the process, maintain the process
Plan, design, Develop/build, test, maintain
There are 2 steps, talk to the employees and plan plan process
None of the answer are correct
What is business process?
Collection of structured activities or tasks by people which in a specific sequence produce a service for a particular customer
Information or document that a business or individual wishes not to make public
When the same task is completed in many different ways, it will always take longer to complete
The process to do business
Examples of business processes :
Receiving orders
Invoicing, setting a marketing budget
Shipping products, updating employee information
All the answer are correct
which process management identify current processes and design of proposed changes?
Design
Optimization
Monitoring
Modeling
Which process management develop the product?
Modeling
Monitoring
Design
Execution
Which process management keep track of completion level of changes and effectiveness?
Monitoring
Design
Execution
Optimisation
The freedom of information act was in...
2000
1987
2010
2001
In which processes are, product design and product development?
Innovation processes
Operations processes
Customer processes
Product design and product development are not in any process
ISO 27001 is...
Framework of policies and procedures that includes all legal controls involved in a organisation’s information risk management processes
Key piece of legislation that criminalises the act of accessing or modifying data stored on a computer system without appropriate consent or permission
Documentation generated within business which under the GDPR should be securely destroyed
Any information which is public before or is made public the present License term
What is the current version of the ISO 27001?
2013
20013
20012
1997.2
What ISMS stand for?
Information secure monitoring system
Information security management system
Intelligent system monitoring secure
Information system monitoring secure
ISO 27001 was developed to provide a model for...
...establishing, implementing, operating, monitoring, reviewing, maintain and improving an information security management system.
... violating these laws can lead to severe fines and penalties.
...unauthorised access to computer material, punishable by twelve months imprisonment.
...be adequate and only for what is needed
Which ISO defines a six-part planning process.
27001
27001-3
22003
26000
Why is security compliance important?
To helps you avoid fines and penalties
Because it is necessary
Because is a business strategy.
Because need to considered on a case by case basis.
Computer Misuse Act 1990 talks about...
Act of accessing or modifying data stored on a computer system without appropriate consent or permission
Act of Parliament which updates data protection laws in the UK.
...establishing, implementing, operating, monitoring, reviewing, maintain and improving an information security management system.
Documentation generated within business which under the GDPR should be securely destroyed
A HR department would use which system to manage salaries and pensions?
Database
Payroll
Spreadsheet
Which of the following is COMMONLY found in a word processing application?
Slide list
Formula bar
Address bar
Paragraph settings
Which of the following SHOULD NOT be included in a version control table within a document?
Date
Version number
Author
ISBN
What does the ISO 27001 standard cover?
Information service management
Information security management
Information service organisation
Internet security management
An IT strategy document is aligned to support which of the following?
Business strategy
Security strategy
Network strategy
Infrastructure strategy
A secure print and mail fulfillment ability is likely to be required for which purpose?
Marketing communications
Payslips
Job advertisements
Workplace safety posters
Which of the following statements is TRUE when transferring on-premise services to the Cloud?
Organisations that have purchased EULA / Master Agreements have automatic entitlement to transfer software to a cloud service
Software licencing responsibilities need to be considered on a case by case basis
The obligations for software licence compliance transfer to the cloud service provider
Vendor audits focus on identifying counterfeit or non-purchased software rather than licence entitlement
Which of the following is NOT an offence under the Computer Misuse Act?
Accessing someone else's files with intent to commit further criminal offences
Copying software and trying to sell it to someone for a profit
Unauthorized access to someone else's files
Hacking into someone's device
Under which piece of legislation do individuals have the right to see a copy of the information an organisation holds about them?
GDPR
Freedom of information action 2000
Computer Misuse Act
ISO 27001
Fill in the blank. The role of service prioritisation in business continuity and disaster recovery prioritises the order in which _________________.
Data items should be made secure
Business data should be backed-up
Business data should be recovered
Testing should be carried out
Which act will be apply to someone that is copying and distributing copyrighted software, music and film ?
Computer Misuse act 1990
Data protection act 2018
Standard operating procedures act 1990
Disaster recovery act 2012
For unauthorised access to computer material, and not exceeding level 5 on the standard scale, will punishable in prison by...
12 months
6 months
5 years
2 years
What is the data protection act?
UK act that it was developed to control how customer information is used by organisations.It protects people and lays down rules about how data about people can be used
Develop a list of your business processes, plan the process, talk with employees, write and review the process, maintain the process
Collection of structured activities or tasks by people which in a specific sequence produce a service for a particular customer
Key piece of legislation that criminalises the act of accessing or modifying data stored on a computer system without appropriate consent or permission
What GDPR stands for?
General data protection regulation
General distribution and protection regulation
Government data protection release
General data permission rejected
Which one IS NOT include in the 8 principles of data protection act ?
Fair and lawful...
Accurate and up to data...
Not kept longer than needed...
Keep safe and insecure...
SO 27001 is designed to help...
...organisations manage their information security processes in line with international best practice
...control how your personal information is used by organisations, businesses or the government
... to protect personal data held by organisations.
... includes draft copies that contain sensitive or personnel information.
What is a confidential material?
Any documentation generated within a business which under the GDPR should be securely destroyed.
Only those documents that is related to business
Any documentation generated within a business.
Any documentation that is not public
What is the role of business strategy in an organisation?
Drive decisions in business, by helping organisations identify their strengths and weakness to decide where your efforts and resources are best spent.
Collection of structured activities or tasks by people which in a specific sequence produce a service for a particular customer
Develop a list of your business processes, plan the process, talk with employees, write and review the process, maintain the process
establishing, implementing, operating, monitoring, reviewing, maintain and improving an information security management system.
What is Standard operating procedures?
Set of step-by-step instructions compiled by an organisation to help workers carry out complex routine operations
Accessing someone else's files with intent to commit further criminal offences
The obligations for software licence compliance transfer to the cloud service provider
Documentation generated within business which under the GDPR should be securely destroyed
IT strategy is...
Written document that details the multiple factors that affect the organisation's investment in and use of technology
Establishing, implementing, operating, monitoring, reviewing, maintain and improving an information security management system
Drive decisions in business, by helping organisations identify their strengths and weakness to decide where your efforts and resources are best spent
Control how your personal information is used by organisations, businesses or the government
Why alignment is important between IT strategy and business strategy?
Help to improve your business's performance, leading to more efficient processes, faster response times and more efficient supply chains.
Drive decisions in business, by helping organisations identify their strengths and weakness
Develop a list of your business processes, plan the process, talk with employees
Establishing, implementing, operating, monitoring, reviewing, maintain and improving an information security management system
