WorksheetsCustomer Service
Total questions: 18
Worksheet time: 9mins
get
a solution
feedback
times
a complaint
make
a complaint
a solution
feedback
loyalty
offer
loyalty
a solution
times
a complaint
customer
loyalty
times
report
a solution
a problem
a complaint
feedback
I'm sorry, but I can't offer you ... right now.
an issue
a solution
I have a ... about the price. Is it $25.99 or $ 29.99?
a complaint
a query
We can offer you a 15% ... if you pay today.
refund
discount
Bring the computer back, and we'll give you a ... to take home today.
replacement
compensation
Can you explain the ... with your order in more detail?
issue
feedback
i'm afraid we don't give refunds, but we can give you a ... to use in the shop at a later date.
compensation
credit voucher
Say you are not happy with something - make a ...
(a)
Inform (a company) that something is wrong - report a ...
(a)
Give detailed information about a problem - explain the ...
(a)
The time it takes to answer a customer - ... time
(a)
The idea that customers will always choose a company's products - customer ...
(a)
A department that answers customer questions - customer ...
(a)
Ask for more information about something that isn't clear - have a ...
(a)
